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lgeno2024
Port Moresby, Papua New Guinea

Experience at Adina

5.0 of 5 bubblesReviewed 4 weeks ago
I enjoyed my stay at the Adina Serviced Apartments, Canberra. The staff were friendly and helpful. The room was very spacious and the set up was just right. I would recommend Adina to anyone who is looking for a place to stay Canberra.
Date of stay: June 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this review
Responded 4 weeks ago
Dear Guest,

Thank you for choosing Adina James Court, and for sharing your wonderful experience!
We're thrilled to hear that you enjoyed our spacious rooms and found our staff friendly and helpful.
Your recommendation means a lot to us.
We look forward to welcoming you back soon for another enjoyable stay in Canberra!

Warm Regards,
Parth
Adina James Court, Canberra
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,182)
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Reviewed 31 May 2024

Great position, excellent service from staff especially Duty Manager Parth. Rooms large, clean and comfortable.
Just fix the spa heater!!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ricknclare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 1 June 2024

Dear Rick,

Thank you for your kind feedback!
We're delighted to hear you enjoyed our location and found the service from our Duty Manager, to be excellent.
It's great to know the rooms met your expectations for comfort and cleanliness.
We apologize for the inconvenience with the spa heater and assure you it's being addressed.
We look forward to welcoming you back for an even better stay in the future.

Warm Regards,
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2024

Great experience and great service great facilities, clean rooms , great communication with staff members 10/10 stay highly recommend

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank damiansalvation7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 3 May 2024

Dear Damian,

Thank you for your glowing review!
We're delighted to hear that you had a fantastic experience during your stay with us.
Providing exceptional service and maintaining clean, comfortable rooms are our top priorities, so it's rewarding to know that we met your expectations.
Your recommendation means the world to us, and we look forward to welcoming you back for another 10/10 stay in the future.
If there's anything else we can do to make your next visit even better, please don't hesitate to let us know!

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024

Has everything you need in an apartment and very convenient. Would highly recommend it. Great service from the receptionist and very central to all shops. Great spot for eatery Close by as well. Thanks

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ANNIE V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 1 April 2024

Dear Annie,

Thank you for your kind words!
We're thrilled to hear that you found our location convenient and our staff friendly.
Providing a welcoming and user-friendly experience is always our priority, especially for guests exploring a new area.
It's wonderful to know that you had everything you needed in your apartment and enjoyed the nearby amenities.
We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay!

Warm Regards,
Parth
Adina James Court, Canberra

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Reviewed 11 March 2024

Booked for 5 people only had 4 beds which stated sleeps 6 payed over $400 and could only get standard Tv channels could watch any sport (No Foxtel)😡😡😡 reception staff were very friendly and also extremely apologetic when this issue was raised but didn’t do anything about my son having to sleep on a couch

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bldcfloods
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 12 March 2024

Dear Danny,

We're truly sorry to hear about the inconvenience you experienced during your stay.
Rest assured, guest comfort is our top priority, and we're disappointed to learn that we fell short of your expectations.
Your feedback regarding the TV channels and bedding situation is duly noted, and we will work diligently to address these issues to ensure a more comfortable experience for future guests.
We appreciate your kind words about our friendly reception staff and sincerely hope to have the opportunity to welcome you back for a much-improved stay.

Warm Regards,
Parth
Adina James Court, Canberra

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Reviewed 11 March 2024

Very good accommodation near where I wanted to be. I was upgraded to a two roomed apartment; the main bedroom had a spa bath in it, which I did not use. The second room was close to the main bathroom (which I did use for the shower). The reception staff were extremely friendly. Reasonably priced. Near the tram stop.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sightseer61901412197
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 21 March 2024

Dear Guest,

We're delighted to hear that your quick trip to Canberra was a success and that our accommodation met your needs perfectly.
It's great that you appreciated the upgrade to a two-roomed apartment, and although you didn't use the spa bath, we hope you found the rest of the facilities comfortable.
Our team strives to provide exceptional service, so we're thrilled that you found them extremely friendly.
Thank you for choosing to stay with us, and we hope to welcome you back soon!

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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