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Goddess_di69

Canberra stop over

5.0 of 5 bubblesReviewed 11 Jan 2024
Location of apartment is fabulous. Within walking distance to shopping precinct, cafes and restaurants. Apartment well equipped. Neat, clean and tidy. Staff very friendly, helpful and knowledgeable. Parking was tight, but doable. Despite this highly recommend.
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this review
Responded 14 Jan 2024
Dear Guest,

Thank you for your glowing feedback!
We're delighted you enjoyed our fabulous location, well-equipped apartments, and friendly staff.
Your recommendation means the world to us.
We understand the parking challenge and appreciate your understanding.
We're actively working to improve this aspect.
We look forward to welcoming you back for another fantastic stay.
If there's anything specific you'd like to share to enhance your experience, feel free to let us know.

Warm Regards,
Parth
Adina James Court, Canberra
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,182)
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Reviewed 2 January 2024

Extremely old, worn bathroom with dirty mouldy tiles that surround spas more than 30 years old in desperate need of replacing.
These rooms were great in the 90’s however they should of been updated at least a few times since then. Won’t be rebooking this accommodation anytime in the near future.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank luka228
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 3 January 2024

Dear Luka,

We appreciate your feedback and sincerely apologize for the condition of the bathroom, which does not meet our standards.
We understand your disappointment, and we're actively working on renovations to enhance our accommodations.
Your insights are crucial, and we're committed to providing a more modern and comfortable stay in the future.
We hope you'll reconsider and give us another chance to exceed your expectations.

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2023

Thank you Adina Team. I had a wonderful stay. My apartment was way bigger than I expected, comfortable and clean, and even had a spa bath. The service was great. I would highly recommend Adina apartments.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nicky14042023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 6 December 2023

Dear Nicky,

Thank you for the kind words!
We're thrilled to hear that your stay exceeded expectations.
It's fantastic that you found the apartment spacious, comfortable, and clean, and that you enjoyed the spa bath.
Our team is delighted to know their service made a positive impact.
Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay!

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2023

The Adina is Overpriced and old. The room was smelly, noisy and dusty. The pool was under repair and likely the works the cause of the dust. We stayed Saturday night and it is a busy bar area so very noisy

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank O7042VVkate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 16 December 2023

Dear Guest,

Thank you for sharing your experience.
We genuinely apologize for falling short of expectations.
Your concerns are taken seriously, and we're actively addressing them.
We regret any inconvenience caused by noise and the condition of your room.
The pool maintenance is being expedited.
We appreciate your feedback, and our team is committed to ensuring a more enjoyable stay in the future.

Warm Regards,
Parth
Adina James Court, Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2023

Although only staying for one night, we found the apartment to be much better than other option in the centre of the city at an excellent price point. The rooms were very clean, well appointed and had all the facilities for a longer stay. Would recommend this option for couples or families.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Denzil B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 16 December 2023

Dear Denzil,

Thank you for choosing us and sharing your positive experience!
We're thrilled to hear that you found our apartment exceeding expectations.
Your recommendation means the world to us.
It's wonderful to know our clean and well-appointed rooms made your stay memorable.
We look forward to welcoming you back, whether it's for a short stay or an extended one.
Safe travels!

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2023

We had the 2 bedroom suite and it was a good size for our 2 night stay. Good location but access tricky at first. A fair bit of noise from the street (traffic and late night drunks etc) because there is a drive-thru Maccas below. Staff were great and facilitated a 12 noon checkout without extra charge due to our circumstances. Good proximity to public transport, the ever-present scooters for hire, the Uni, local shops and cafes, (including our favourite, the Cupping Room - best ever coffee and service). Beds were firm but comfy, as were the pillows. Full sized fridge in the kitchen (yes a kitchen, not a little galley-style kitchenette, with decent bed space. The body wash in the pump dispensers was actually quite decent too (Didn't try the shampoo/ conditioner). The elevators were clean and quite quick moving between floors.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank J1435CMmichael
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 8 November 2023

Dear Michael,

We're delighted you enjoyed your two-night stay in our 2-bedroom suite.
While there was some street noise, our team is pleased to have facilitated a 12 noon checkout without additional charges due to your circumstances.
Your mention of the great proximity to public transport, local shops, and cafes is appreciated.
We're also glad you found the beds and pillows comfy and the kitchen well-equipped.
Your feedback is valuable, and we look forward to welcoming you back in the future.

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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