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nicky14042023

Spacious, comfortable apartment with nice view

5.0 of 5 bubblesReviewed 4 Dec 2023
Thank you Adina Team. I had a wonderful stay. My apartment was way bigger than I expected, comfortable and clean, and even had a spa bath. The service was great. I would highly recommend Adina apartments.
Date of stay: November 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this review
Responded 6 Dec 2023
Dear Nicky,

Thank you for the kind words!
We're thrilled to hear that your stay exceeded expectations.
It's fantastic that you found the apartment spacious, comfortable, and clean, and that you enjoyed the spa bath.
Our team is delighted to know their service made a positive impact.
Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay!

Warm Regards,
Parth
Adina James Court, Canberra
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,182)
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18 - 23 of 2,182 reviews
Reviewed 22 November 2023

The Adina is Overpriced and old. The room was smelly, noisy and dusty. The pool was under repair and likely the works the cause of the dust. We stayed Saturday night and it is a busy bar area so very noisy

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank O7042VVkate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 16 December 2023

Dear Guest,

Thank you for sharing your experience.
We genuinely apologize for falling short of expectations.
Your concerns are taken seriously, and we're actively addressing them.
We regret any inconvenience caused by noise and the condition of your room.
The pool maintenance is being expedited.
We appreciate your feedback, and our team is committed to ensuring a more enjoyable stay in the future.

Warm Regards,
Parth
Adina James Court, Canberra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2023

Although only staying for one night, we found the apartment to be much better than other option in the centre of the city at an excellent price point. The rooms were very clean, well appointed and had all the facilities for a longer stay. Would recommend this option for couples or families.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Denzil B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 16 December 2023

Dear Denzil,

Thank you for choosing us and sharing your positive experience!
We're thrilled to hear that you found our apartment exceeding expectations.
Your recommendation means the world to us.
It's wonderful to know our clean and well-appointed rooms made your stay memorable.
We look forward to welcoming you back, whether it's for a short stay or an extended one.
Safe travels!

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2023

We had the 2 bedroom suite and it was a good size for our 2 night stay. Good location but access tricky at first. A fair bit of noise from the street (traffic and late night drunks etc) because there is a drive-thru Maccas below. Staff were great and facilitated a 12 noon checkout without extra charge due to our circumstances. Good proximity to public transport, the ever-present scooters for hire, the Uni, local shops and cafes, (including our favourite, the Cupping Room - best ever coffee and service). Beds were firm but comfy, as were the pillows. Full sized fridge in the kitchen (yes a kitchen, not a little galley-style kitchenette, with decent bed space. The body wash in the pump dispensers was actually quite decent too (Didn't try the shampoo/ conditioner). The elevators were clean and quite quick moving between floors.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank J1435CMmichael
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 8 November 2023

Dear Michael,

We're delighted you enjoyed your two-night stay in our 2-bedroom suite.
While there was some street noise, our team is pleased to have facilitated a 12 noon checkout without additional charges due to your circumstances.
Your mention of the great proximity to public transport, local shops, and cafes is appreciated.
We're also glad you found the beds and pillows comfy and the kitchen well-equipped.
Your feedback is valuable, and we look forward to welcoming you back in the future.

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2023

I found the staff friendly however the facilities tied and run down.
Due for a major maintenance and remodeling of the rooms.
Power cords to TV could be easily pulled on by children.
Access to power points hard to get to. Particularly in the bedroom.
Very little attention given to the appearance of the room layout and furniture.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mikeK4576WZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 8 November 2023

Dear Mike,

Thank you for sharing your feedback.
We appreciate your kind words about our staff.
We apologize for the inconveniences related to the facilities, room maintenance, and access to power points.
Your comments are important, and we will use them to enhance our guest experience.
We hope to provide a better stay in the future.

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2023

This Hotel is very well located with good parking facilities. Our apartment was a single bedroom with the shower over a spa bath. We were disappointed with the bed as it squeaked with any movement and the mattress was not comfortable, and the bathroom we thought needed some cleaning maintenance. I spoke to the hotel receptionist about this and we were offered an upgrade to a two bedroom apartment which we appreciated but declined. My request to have an additional pillow to add to the one each provided, plus some additional cleaning in the bathroom, were attended to very promptly.

Room tip: To avoid stepping over a spa bath to access the shower you need a two bedroom apartment . I would ask about mattress quality too.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 356susieb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, General Manager at Adina Serviced Apartments Canberra James Court, responded to this reviewResponded 3 November 2023

Dear Susi,

We appreciate your feedback and are pleased to hear that you found our location and parking facilities convenient.
Your comments about the bed and bathroom cleanliness have not gone unnoticed, and we're grateful that you brought them to our attention.
We're glad that our team could swiftly address your requests for an extra pillow and additional bathroom cleaning.
Your feedback is invaluable, and we hope to have the opportunity to provide you with an even more comfortable stay in the future.

Warm Regards,
Parth
Adina James Court, Canberra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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