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Reviewed 20 February 2018

A lovely old historic building with so many Art Deco details in its bones with a modern hotel built into it. The rooms were big, the bathroom was HUGE, the water pressure was good and toiletries were lovely. The bed was very comfortable. Lots of storage if you were staying for a while. The breakfast buffet had the biggest and best range of gluten free options I have seen anywhere for a while. Check-in and out were prompt and efficient, as well as paper-free. Best place we have ever stayed in Canberra

Stayed: January 2018, travelled as a couple
Thank Anderst04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 12 March 2018

Dear valued guest,

Warm greetings from Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our team.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Stayed at the Hyatt during my recent business trip to Canberra.

Not the typical ultra modern Park Hyatt, but it was a good experience anyway.

Room service was on time and the steak was cooked to perfection.

Rooms are a little hard to find as there are long corridors that go around in rectangles, so need to listen to instructions carefully.

Took a long time to get a taxi early morning, so need to allow extra time to get to meetings.

Good hotel for Canberra

Stayed: February 2018, travelled on business
Thank VeronicaA3086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 19 February 2018

Dear valued guest,

Warm greetings from Hyatt Hotel Canberra.

Thank you for sharing your kind feedback with us.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

We spent our wedding anniversary at this wonderful establishment and thoroughly enjoyed the experience. The hotel is full of character and so, so quiet. Overall a wonderful experience enhanced by the complimentary bottle of wine from the hotel staff.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Garry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 19 February 2018

Dear valued guest,

Warm greetings from Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our team.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018 via mobile

Well appointed next to the parliamentary buildings and the huge Canberra lake. Large rooms, nicely furnished and generally good staff levels of service. Restaurant looks soulless but if you want quality rooms, efficiency and don’t mind paying for it this hotel is fine.

Stayed: February 2018, travelled as a couple
Thank Nick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 19 February 2018

Dear valued guest,

Warm greetings from Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our team.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

My second time to this Hyatt and no better second time around. It certainly is not a 5 Star Hotel even in Canberra standards. It looks solid upon your arrival but goes downhill from there. The room are pretty used and quite dated. Yes it’s heritage listed, but doesn’t mean the rooms need to be heritage. Both rooms had an old smell and not at all pleasant. The rugs in the common areas also have a stale old smell. You need to hand roll your room blinds as nothing has been updated. Seems simple but takes so long once blinds are down room cleaning doesn’t even attempt to roll up while you are out.

Outside of a great selection of toiletries in the bathroom there’s little to nothing to speak highly about.

It’s an old choice and certainly will pick something more modern for my next stay.

Stayed: February 2018, travelled on business
Thank shanghaiboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 19 February 2018

Dear valued guest,

Warm greetings from Hyatt Hotel Canberra.

Thank you for sharing your feedback with us, we will swiftly look into areas for improvement.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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