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Reviewed 19 September 2016 via mobile

You can not fault this beautiful grand old dame, the rooms are not modern or particularly fabulous but they are very comfortable with large bathrooms, a sofa to sit back on and desk.
The reason you would choose here is for the beauty of the building itself, the cosy bar and what looked like the most popular high tea in Canberra.
When I next to travel to Canberra I would definitely choose to stay here again over the more modern hotels.

Date of stay: September 2016
Trip type: Travelled with family
Thank Caroline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 4 October 2016

Dear Cally,

Warm greetings from the Hyatt Hotel Canberra.

Thank you for taking your time to provide detailed feedback following your recent stay with us.

I will work closely with the team to ensure your feedback is taken on board and swift corrective action initiated.

Best Regards,
Fredrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016

We had a couple of nights at the Canberra Hyatt to celebrate our wedding anniversary and it was fantastic, as always. Luxurious with great gym and spa facilities, it is generally very quiet and is well located to walk to Floriade, the galleries and museums and so on. The staff are terrific and the atmosphere very genteel and relaxing. Recommended highly.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 4 October 2016

Dear valued guest,

Warm greetings from the Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our team.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016

Best bath tub ever! Staff were very caring and the bed was fantastic. The rooms are quiet and welcoming. Donna was wonderful too. I love being able to open a window and have fresh air. Well be coming back.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 4 October 2016

Dear Rachel,

Warm greetings from the Hyatt Hotel Canberra.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2016

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 4 October 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 September 2016 via mobile

On arrival, the bellboy, concierge and reception staff were all excellent. We had booked a Park King Balcony suite for five nights and we were shown to a room in the heritage part of the hotel.
This room was on the ground floor and not as we had requested - a high floor with a view.
The staff were very accommodating, showing us a couple of other rooms and we chose the suite in the new section on the third floor next to the Ambassador Club.
This room was a little smaller than the heritage room but much more to our liking and more updated.
The room and bathroom were clean, tidy and quiet with a view to the Pool and gymnasium and also the park.
The Ambassador Club was excellent and we would like to give a special thank you to Rachael who greeted us every evening and who looked after us very well.
We would definitely stay here again. The hotel is well located in the Parliamentary area and easy walking to those sites.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank nicolalP2430EQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 4 October 2016

Dear Nicola,

Warm greetings from the Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our team.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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