We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,011)
Filter reviews
3,011 results
Traveller rating
1,886
714
242
94
75
Traveller type
Time of year
LanguageAll languages
More languages
1,886
714
242
94
75
Show reviews that mention
All reviews high tea ambassador lounge promenade cafe club room seafood buffet art deco beautiful hotel five star hotel old world charm parliament house lake burley griffin king room rooms are large national library war memorial luxury gym
Filter
Updating list...
1,420 - 1,425 of 3,011 reviews
Reviewed 20 April 2016

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 1 May 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 April 2016

The entrance to the hotel is stunning and the staff are just delightful, but once you get to the rooms it is not really a 5 star hotel. The bathrooms are very big and there is a lot of marble so they do have a 'wow' factor. However, they are getting a little old now and I couldn't help but notice on our last stay that the glass in the shower was becoming discoloured by some corrosion in the frame so it is probably time for a bit of a work in the bathrooms. I will also add, but it is a personal reaction, that the rooms (other than the bathrooms) are very, very bland. They are beige and the furniture is very plain and there is no 'wow' factor at all. This is not a big problem. It is all clean and neat. It just doesn't look like a 5 star hotel.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Chrispluspassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 21 April 2016

Dear valued guest,

Warm greetings from the Hyatt Hotel Canberra.

Thank you for taking your time to provide detailed feedback following your recent stay with us.

I will work closely with the team to ensure your feedback is taken on board and swift corrective action initiated.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2016

The visit to Hyatt Canberra was one of the best visits I have had to the many venues I frequent with business during the year. My family joined me for a long weekend after wrapping up business and the staff at Hyatt are fabulous!!! Ambassador Lounge wonderful with ladies like Ashley and Christy connecting so well with everyone. Joanna Thompson an asset to the venue and overall we had a wonderful time. Rooms great, staff fabulous, food and amenity well worth the trip. Perfect location to walk to many attractions that Canberra has to offer and would certainly recommend and return ourselves!!

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 21 April 2016

Dear Deborah,

Warm greetings from the Hyatt Hotel Canberra.

I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with Jo, Ashley and Christy

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2016

A great experience. Excellent location for visiting attractions especially in the Parliamentary triangle. We will certainly choose to stay again at the Hotel. Staff were excellent as were all aspects of service.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Kanga-Kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 1 May 2016

Dear Kanga-Kim,

Warm greetings from the Hyatt Hotel Canberra.

Thank you for taking the time to provide us with feedback following your recent stay.

We strive to exceed our guest’s expectations and really appreciate your comments.

We look forward to welcoming you back in the near future.

Best Regards,
Fredrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2016

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattCanberra, General Manager at Hyatt Hotel Canberra, responded to this reviewResponded 1 May 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews