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anonJ888BV
Melbourne, Australia

Great hotel for business travellers

Review of Burbury Hotel
4.0 of 5 bubblesReviewed 3 weeks ago
Great central hotel for business travellers. Friendly and helpful staff.
Good value for money and would stay there again next time I'm in Canberra.
Date of stay: May 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Burbury Hotel, Other at Burbury Hotel, responded to this review
Responded 3 weeks ago
Dear anonJ888BV,

Thank you very much for sharing your feedback with us. We are pleased to hear that you had a great stay experience during you business visit and it was a pleasure for to have you staying with us.

We look forward to welcoming you back for your next visit to Canberra !

Warm Regards,
Jasjeet
Assistant Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,502)
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7 - 12 of 1,502 reviews
Reviewed 3 weeks ago

Great location. Slight issue with bathroom which was resolved promptly by hotel staff. Would stay again.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank s27842024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burbury Hotel, Other at Burbury Hotel, responded to this reviewResponded 3 weeks ago

Dear s27842024,

Thank you for sharing your honest feedback with us. We are glad to hear that the location was up to your expectations. We do apologise for any inconvenience it may have caused due to the issues with the bathroom but also glad to hear that the team was able to resolve this.

We look forward to welcoming you back !

Warm Regards,
Jasjeet
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good rooms and surrounding dining options - well appointed rooms and location close to Kingston shops

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank David P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burbury Hotel, Other at Burbury Hotel, responded to this reviewResponded 3 weeks ago

Dear David P,

We are extremely happy to hear that you had great stay experience in overall aspects. We take pride of being located in Canberra's heart and mostly close to all the happening places.

We look forward to welcome you back !

Warm Regards,
Jasjeet
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location is very convenient for work. Room is neat and well appointed, but bathroom would benefit from a deeper clean.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank megsW7649CW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burbury Hotel, Other at Burbury Hotel, responded to this reviewResponded 3 weeks ago

Dear megsW7649CW,

Thank you for sharing your honest feedback with us. We are happy to hear that your stay experience was overall good. We do apologise if the bathroom cleanliness standard did not meet your expectations. We assure you feedback will be raised with the relevant departments for improvements in cleanliness.

Warm Regards,
Jasjeet
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2024

The overall apartment room was very well appointed and enabled a relaxed experience, but this was unfortunately interrupted by an overexuberatant air conditioning system that refused to turn off or be running quietly. This made for a very interrupted sleep. Not something I would look forward to any time soon.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 812marku
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burbury Hotel, Other at Burbury Hotel, responded to this reviewResponded 3 weeks ago

Dear 812marku,

Thank you for sharing us your valuable feedback based on the recent stay experience. We are happy to hear that you found the apartments beautiful. On the other hand we are extremely disappointed to hear that your sleep was disrupted by the air-conditioning. Your feedback is highly important to us and assure this will be raised with our maintenance department.

We would love to welcome you back for a excellent stay experience !

Warm Regards,
Jasjeet
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024

On arrival at midnight the gentleman on Reception accompanied us with the trolley for our luggage to our room. It was very easy. The apartment was spacious and welcoming. Shower was lovely with 2 big showerheads. Cosy stay, comfortable beds.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Traveltooseldom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Burbury Hotel, Other at Burbury Hotel, responded to this reviewResponded 3 weeks ago

Dear Traveltooseldom,

Thank you for sharing your feedback. We are happy to hear that you had great stay experience and the apartments suited to your expectations. Your kind words will be shared with the team for their excellent customer services.

We look forward to welcome you back !

Warm Regards,
Jasjeet
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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