Went to the Portrait Gallery on a quiet Tuesday with my sibling.
The gallery is well curated, and the displays were cogent and well-planned. The door man was the soul of courtesy.
However, the experience was largely ruined by a vigilante gallery attendant who wasn't wearing a name badge. She haunted us from one exhibition to the next, peering at us around corners, and hastily ducking away.
She approached us twice to give us unnecessary warnings about standard gallery conduct. In one case, she stood watching an elderly woman struggling with her walker, and ignored her instead to warn us about not touching the paintings or it would set off alarms. At no stage did we touch any painting, and at no stage was any alarm triggered.
Her conduct was unexpectedly harassing, and really ruined the gallery experience. Most of my gallery experience is in Scotland and Ireland, where the attendants are courteous, enthusiastic, and knowledgable. This was not the case in this visit, hence my rating.
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