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Got2try
Sydney, Australia

Great property

5.0 of 5 bubblesReviewed 14 June 2024
Tried to book hotel online and had trouble - so I called hotel and took option 2 for reservations - this too was a pointless exercise. Called again and spoke to a wonderful girl by the name of Nadia (I think) if it wasn't for her, I can tell you I wouldn't bother. Reservation was taken over the phone - just like the good ol' days. The hotel is very well positioned in the CBD of Canberra - would definitely stay here again. Carparking was ok. The actual petite hotel room was functional and everything was in working order. A lovely hotel to stay in.
Date of stay: June 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (2,340)
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4 - 9 of 2,340 reviews
Reviewed 5 June 2024

Booked direct via Accor, staff very understanding and accommodating due to flight schedule changes, warmly welcomed on arrival and soon enjoying the amenities of our spacious room, 201. Serviced daily and I'm sure that bed linens were also renewed on a daily basis. Great bed, comfortable and snug, resulting in refreshing sleep. Excellent staff throughout all areas and reception staff went beyond expectations to assist when requested. Great location in Acton, many attractions within walking distance for the more able bodied, or, in our case, just short taxi rides. I've used the term, "home from home", on very few hotel stays, Peppers has been added to the list.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2024 via mobile

What a disappointment.
Luckily we were only staying 1 night but off to another Peppers Tommorow. So not feeling good. As a platinum Accor member our first at a peppers and certainly won’t be back. Room good size but our window right on a set of stairs and drive road for hotel. Reception terrible had phoned ahead re parking as disabled to be told sorry no parking . Try and find something on the street. When saw disability then said ok pay 22 dollars but park is a long way . In the meantime my husband found a parking station right next door for 35 for 24 hours. Room needed me to go up stairs no other way to get to it. Even though as a platinum member had spoken to the hotel re access and parking. Then to top it off the view from window and noise well I will let the pictures speak for themself. Glad I am a loyal Accor member it certainly is recognized by Pepper NOT but to be fair the wine etc we get as platinum was in the room on arrival.

Room tip: Try somewhere else in Canberra
Date of stay: May 2024
Trip type: Travelled as a couple
Thank tinaw513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2024

This was our 2nd stay at Peppers Gallery Canberra. There was an issue with our room which was fixed to our satisfaction immediately. Staff were welcoming, friendly and efficient. We enjoyed our free cocktail by the fire/heater each night. My only thumbs down is no fresh air in rooms. Loved our stay here and you are able to walk into town. Breakfast substantial also. Thanks Peppers.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Missjbc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

Great service - the staff were very accommodating and made our stay worthwhile, thanks again - food was excellent too. Comfortable beds and good location

Room tip: Good service and great location - staff were friendly and accommodating - food was delicious too
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank camillacalliecoster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024

The hotel is lovely and the room was very clean. The bed and pillows were very comfortable. the breakfast had limited items however was sufficient.
The staff were great and very help, we did have a bit of confusion where their booking system was not showing the booking for my daughter as we had booked for 3 people and they only saw 2 people, however it was quickly rectified and a roll away bed was put in the room.
We will definitely be staying here again.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linesh K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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