I am so sorry you had to wait during your check in. We are working on ways to speed things up during peak times. Our resort fee. We try to put all that value back into your experience with a dive in movie, complimentary laundry, $5 arcade credit, pools, hot tubs, lawn games, complimentary water, parking, wifi, etc. But I get it, it isn't for everyone. Safe travels to you and I hope you are able to visit again. We would love to wow you properly.