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Robert J

Not worth it

2.0 of 5 bubblesReviewed 29 Apr 2024
Check in process is ridiculous. Plan on waiting for a while. Also plan on paying a”resort” fee that you probably won’t use where they will extort another &25.00 from you. Not worth it.
Date of stay: April 2024
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna S, Guest Services / Front Office at Squire Resort At The Grand Canyon, BW Signature Collection, responded to this review
Responded 30 Apr 2024
I am so sorry you had to wait during your check in. We are working on ways to speed things up during peak times. Our resort fee. We try to put all that value back into your experience with a dive in movie, complimentary laundry, $5 arcade credit, pools, hot tubs, lawn games, complimentary water, parking, wifi, etc. But I get it, it isn't for everyone. Safe travels to you and I hope you are able to visit again. We would love to wow you properly.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (8,135)
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Traveller rating
3,034
2,973
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513
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Reviewed 29 April 2024 via mobile

Good hotel for visiting Grand Canyon, reception staff were helpful but lack of WiFi anywhere other than the main building was very frustrating… initially staff said it was the weather and then gave up trying to find an excuse. Be warned if you are in the single story buildings you will be in definite WiFi darkness 🙄.

That said, food in the restaurant was good, especially the buffet breakfast and salmon at dinner. Certainly not cheapest but where is in the tourist locations.

A big shout out to Ty on reception who was extremely helpful and even offered to open the business centre when I needed WiFi. Also Bryne in the gift shop who went off to search for a larger tee shirt whilst I was a breakfast 👏👏

Room tip: The guest laundry is free - washer and dryers - all you need is laundry powder/liquid 👏👏👏
Date of stay: April 2024
Trip type: Travelled as a couple
Thank Stobbsy49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2024

The interior of the resort is beautiful and the stone walls and water features are a perfect complement to the surroundings. Our room was very nice and comfortable, but we were told that we had an upgraded room, so make sure you check into that before booking. The room had all the amenities we needed, although the coffee machine over-flowed. There aren't many good restaurants in the area, so we had dinner in the dining room one night and the pub another night. The food was good, but took a long time to arrive. It seemed they were understaffed and our waitress was stressed. The activity area would be fun for children, although the bowling alleys needed a lot of repair work.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NancyDPA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2024

Room was close to lobby. Hotel is pricey, but you're only a mile away from the South entrance to the Grand Canyon National Park, and it was the week of spring break. The breakfast buffet was expensive, for what was available, but there were five of us, including grandkids. Like what other reviewers said, it's a fun place to take children. They have an enclosed hot tub and fitness center in the building adjacent to the main lobby! Our room was close to the lobby, and the room and staff were excellent. We would have extended our stay, if we could have, but they were fully booked! :(.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank T6972UBpeterm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2024

Great customer service. So many amenities. You really don’t have to leave the Hotel. Games inside and outside. Arcades, bowling, table pool, s’mores, movie night, corn hole, ping pong, fire pits, restaurants, gift shops and indoor outdoor pools, and a lounge area.
Walking distance to different activities. Rooms are spacious and clean.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank cathydscherbarth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 April 2024 via mobile

What a beautiful place! Staff is super friendly, the grounds are beautifully kept, I loved the outdoor activities and the smores. Our room smelled cleaned, sheets crisp white, bed and pillows comfortable. I loved the shower pressure. Loved the gift shop, full of really nice things and souvenirs. The last day we ate breakfast at the resort. A variety of buffet style food. It was great. The pools are great, very clean. I highly recommend this resort. Only 26 minutes from the canyon.

Date of stay: April 2024
Trip type: Travelled with family
Thank Traveler23029943620
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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