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Fun Dives

Visited for fun dive 26th/27th August. We are a group of PADI/BSAC divers. Equipment in excellent... read more

Reviewed 30 August 2019
Q6063PXandrewb
via mobile
Great dives, recommended!

Did two dives today plus a quick refresher. The water was so clear and beautiful. Professional... read more

Reviewed 28 June 2019
Claudia F
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Reviewed 30 August 2019 via mobile

Visited for fun dive 26th/27th August. We are a group of PADI/BSAC divers. Equipment in excellent condition. Rohan is a very professional and capable dive leader, and the boat handler was friendly and chatty. Went towards Pigeon Island on first day- at Parrot Rock we saw rays, cuttlefish and a nice turtle ascending with us. Second day went towards Trinco - good diversity of small reef fish. Thanks again Taprobane - Recommended.

Date of experience: August 2019
Thank Q6063PXandrewb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2019 via mobile

Not recommendable.
Chose this diving school for PADI open water diving course, because we got good information and had friendly contact via email.
After arrival, the diving course was cancelled via email (!). The diving instructor was there but didn’t approach us to communicate alternatives or explain transparent reasons. We heard “staffing/schedule problems” and the weather.
At other diving schools on the same beach, the weather was not a problem at all. We had a strange feeling due to difficult communication with instructors English and all the excuses. The next day the instructor went diving with a bigger group.... which was the reason for our cancellation :-(
If there’s a bigger group you’ll get kicked, even thought you just went there for course which was confirmed 24h earlier...
Fortunately we found an other honest and transparent communicating diving school on the nilaveli beach!

Unfortunately the accommodation which also hosts the diving school “Bliss Bay” is not a good one. Our “Deluxe” room was the worst in 20 days traveling the country with the backpack.

At the restaurant we made another bad experience, which probably was caused by a new chef. Don’t know for sure.

Date of experience: August 2019
1  Thank richir0987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaprobaneDivers, Owner at Taprobane Divers, responded to this reviewResponded 13 August 2019

Thank you for your review and the one you just posted on another site!! I will give you the same feedback (and some extra) as I have just done with your other review.

My husband asked me to email you straight away as he couldn’t find you to talk to – but when he saw you in the restaurant later – he did speak to you then – more on that below ....

I gave you the ‘transparent’ reasons why we had a problem.

Firstly when doing the OW course (you are a beginner!) conditions for the confined water which we do at Dutch Bay need to be perfect. We had to cancel diving the day you arrived because of wind speed / direction. Other dive centres may be happy to teach you in poor conditions – but we are not. So we were uncertain about that – though it turned out okay in the end.

Secondly, the other issue was staffing – and this was to do with a boatman. We have two boats (as you can see on our centre pictures!). We can’t run two boats with one boatman! Our second one which was for yourself cancelled with us with very little warning. Hence why my husband asked me to email you when he couldn’t find you so that you could make alternative arrangements.

Thirdly – that is an outright lie about not being given alternatives. Despite telling you we couldn’t run for the above reasons, my husband still rang round all his contacts to see if he could get an additional boatman. He found one, and then when he came to you in the restaurant, you then said, oh, we’re not sure now, we now go to other centres in Nilaveli and will let you know in the next 2 to 3 hours. After the effort we had gone to, to find another boatman, that was what made my husband then cancel it completely for you. You therefore made the decision to go elsewhere – NOT us.

Fourthly – the other group did NOT go scuba diving – they went SNORKELLING – and a scuba diving instructor is NOT required to accompany a group of snorkelers. Conditions were better the following day, so they could have a successful snorkelling trip

Lastly with regards the accommodation – we have had plenty of people who are very happy with their stay. You can’t expect 5 star service / facilities without paying the 5 star prices. Our accommodation prices are low to reflect what we can offer – and our deluxe rooms are larger than the others and have air conditioning – all have sea views and balconies and are en-suite. We have had problems with staffing this season, but thankfully all is now sorted and with the restaurant too – the latest guests have been very happy with the food.

I hope in future you can get full information about a situation before commenting – personally I would never leave such reviews on people’s businesses without having full facts first. I feel very sorry for you that you can be so bitter and unkind and think so badly of people – I am glad to say I do not behave like that. Maybe you just assume people are going to lie! Well you'll see in our reviews that actually people appreciate our honesty - and that is something we will stay with doing.

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Reviewed 28 June 2019

Did two dives today plus a quick refresher. The water was so clear and beautiful. Professional, friendly and well organised. Would certainly recommend these guys!! Thank you!! :)

Date of experience: June 2019
1  Thank Claudia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaprobaneDivers, Owner at Taprobane Divers, responded to this reviewResponded 29 June 2019

Thank you for diving with us and was a please to meet you! Glad you had a great time and have a wonderful rest of your trip around Sri Lanka!

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Reviewed 29 May 2019 via mobile

Stayed with bliss bay for 4 days... Amazing place to stay with peace of mind. My son did open water scuba diving course with rohanna... He's absolutely thrilled. Would definitely be back if possible.

Date of experience: May 2019
Thank 679drsaurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaprobaneDivers, Owner at Taprobane Divers, responded to this reviewResponded 29 June 2019

It was a pleasure to have you and your family stay and dive with us - your son did a great job on his OW course and he'll be a great diver! We hope to see you again sometime!

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Reviewed 3 May 2019 via mobile

We did our AOW + 1 fun dive with Taprobane divers, which was nice! Good and well-maintained gear and an experienced instructor!

Date of experience: May 2019
Thank derkiend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaprobaneDivers, Owner at Taprobane Divers, responded to this reviewResponded 29 June 2019

Glad you had a great time and thank you for choosing us to do your AOW with!

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