Pros: The restaurant, grounds and views over Lac Leman were amazing. Breakfast was fantastic, as was the evening dinner. We had a lovely balcony. We were glad that our room's flooring was wood (or wood-like...)

Cons: Our room was in the "Villa", a separate building about 150 yards up hill from the main hotel (door to door). The Villa building was shared with other businesses (Allianz), and the hallways were kind of creepy for a hotel. The hallways were business-like and not overly appealing for a fine hotel. The room decor was dated and it felt like you were in a dorm. The shower was record-setting small and I couldn't shave my legs. No refrigerator, bathrobes, slippers, in-room safe, shower cap, or other amenities to speak of. (There was instant coffee available in the room, however.) We had to ask for a bucket of ice from the bar (I had to walk 150 yards downhill and then 150 yards back up hill). Same walk for breakfast and dinner. The bathroom and room were clean. Free parking, but the hotel was tough to drive to.

The balcony and main building rated a "5" but our room itself rated a "2". The main building felt like a great 4-star hotel, but the villa was more like a budget hotel...

Stayed in room 118 with a terrace. This room was larger than most others on the floor and had a lovely view over the lake. The staff was amazing - thank you to Hugo, Stephan (at breakfast and lunch) and Roxanne at the bar. The location of this hotel is charming and away from the maddening crowds along the lake front but you are within 15 minutes of all that if you want. This is a place of peace with beautiful gardens and exquisite views for dining and walking. Room could use a dresser/drawers for items and air conditioning. We had a fan but the room was very warm in July. I recommend staying during cooler months but hope they will upgrade to a/c. We hope to return. Breakfast has good options.

I have spent 10 days in this hotel in April this year. Everything went fine and it was an excelent stay. We had booked 3 days and ended up extending our stay. We had requested a room with view on the lake and had a beautiful design room with balcony. So I decided to come back for two days in september, having also asked a room with view on the lake. What I didn't realise is that the hotel has also a separate Villa with a few rooms. This is absolutely not clear ie in Booking.com. So I was given a room in this Villa, in the back of the hotel. You can see the lake but, before, you see the car parking. The room is not as nice as the ones at the hotel. Certainly not worth it. This Villa is also not suitable for older people with health/heart issues (stairs, all the way up from the hotel through the parking). I was in a room with a litlle terrace separated from similar terraces in adjacent rooms and it was difficult to work and concentrate listening to an endless conversation next door. Basically - if you chose to stay in this hotel, make sure you ask for a room in the hotel and not at the Villa. Booking.com and other platforms should clearly indicate the difference.