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All reviews siam chalet sundowner restaurant beach front plenty of sunbeds beach bag monitor lizards shops restaurants spent two weeks egg station andaman sea relaxing holiday lovely beach bang niang villa thai pools resort
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Reviewed 6 September 2016

Have just returned from our second visit this year to the Laguna.After a long journey it was lovely to be greeted with a welcome"home" card,complimentary dinner voucher and several other discounts.Our large Siam villa room with bath walk in shower,Kimonos,bathrobes,umbrellas,beach bags etc was beside the same pond as our last room with all the wildlife including very amourous frogs.Breakfast was an excellent buffet all served with smiles.We even got hugs from some of the staff who remembered us.
Two swimming pools supplied with frisbies balls etc for fun.Plenty of sun beds,tables umbrellas etc.The food in the hotel is excellent but there are several good little restaurants just opposite,you can even get a decent pitza in walkers.There is live music every night(pianist and singer) in the Club lounge even free pop corn but Jonny "no"Cash guitarist in the Chang Bar opposite is certainly worth a visit
Nice walks along the beach...... would we go back 100%

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank maureen t
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laguna_13, ผู้จัดการฝ่ายประชาสัมพันธ์ at Khaolak Laguna Resort, responded to this reviewResponded 11 September 2016

Dear maureen t,
Thank you very much for your kind return visited to Khaolak Laguna Resort as your second time and we are very delighted that you enjoyed the repeater treated and repeater benefits from our hotel.
We also appreciated of your positive comments sharing here for the fellow traveler.
We do hope to have chance to welcoming you back to Khaolak Laguna resort again soon.
Best wishes
Srivika B
Hotel Brand Ambassador
hba@khaolaklaguna.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016 via mobile

The Laguna Resort is an incredibly beautiful place. You have your own little bungalow in a fantastic environment. You are right at the beach and only a three minute walk from town.
The staff is super helpful and go above and beyond to make your stay unforgettable. There are lots of tours offered but the resort also has several offers such as a Spa, the lounge with live music, yoga, thai cooking classes, etc.
The restaurant and the breakfast buffet offer a vast variety of high quality food.
All in all I was very impressed and I would recommend the Khao Lak Laguna Resort to anyone without hesitation!

Date of stay: August 2016
Trip type: Travelled as a couple
Thank Namarlenka
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laguna_13, ผู้จัดการฝ่ายประชาสัมพันธ์ at Khaolak Laguna Resort, responded to this reviewResponded 11 September 2016

Dear Nadja L,
Thank you very much for your recent stay at Khaolak Laguna Resort “Your personal paradise by the sea”
and for taking the time to share your comments with us.

Please rest assured that your feedback has been shared with our team and we will continue to strive on providing better service and enhancing the overall experience of the resort.

Regardless of this, please do reach out if we can ever help to arrange a return visit to our sanctuary.

We certainly hope to welcome you back in the future.
Best regards
Srivika B
Hotel Brand Ambassador
hba@khaolaklaguna.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2016

A very beautiful hotel, even out of season. However, a few minor adjustments could possibly have been made to cater for the out of season visitors.

We traveled as a couple, and upgraded to a villa. We did initially book into the Siam chalet, which is absolutely fine, spacious and has many of the same amenities as the upgraded room. The main reason we changed was because our room was very far away from the pool/beach, and was right above the kitchens, so rather noisy. Also, we liked the idea of the privacy you get with the villa.

Within the villa, you have a four poster bed, a larger bathroom with huge walk-in shower and two-person bath. Amenities include a large, flat screen tv (with one or two english channels) bath robes, kimonos, mini bar (at a charge) free bottles of water and tea and coffee (only one tea bag per room per day - a bit odd for a two person room.)
A strong positive we found in both rooms was the beach bag supplied, which had beach towels, refreshed every day, and sandals. You were also given an umbrella and torch for the rainy evenings, a nice touch.
Maid service was daily, and always to a high standard.

The hotel generally is extremely well-kept, with gardeners working tirelessly throughout the day. As it was low-season, they were making renovations to the main areas, which were completed quickly and to a high standard - it makes me curious to see what the hotel will look like in high season.

The pool and beach are beautiful, however I can imagine it being difficult to find sunbeds in high season, as come lunch time, they were completely full.

The restaurants could do with some improvement, and, like others have said, the beach bar is very expensive compared to surrounding restaurants, the hotel wanting roughly £15 for a buffet. They also charged £16 per plate for anyone wanting to take their breakfast out of the restaurant in the morning. The breakfast is only on until 10.30, but with no other meal services on throughout the day, and they would clear up spot on 10.30 even with a restaurant full of diners. If there was a lunch service to prepare for this would have been more understandable, but the restaurant was then closed for the rest of the day, so perhaps a slightly later breakfast would be much appreciated.

Overall, the hotel was accommodating and relaxing, with extremely friendly and hard working staff. It has a modern, yet traditional Asian feel to it, with plenty of exotic flora and fauna surrounding the buildings. A picturesque setting with professional service. Recommended.

Ps. If you would like to go on any excursions, being sure that they're ethical and safe, I would recommend Khao Lakis Eco Tours, situated across the road from the hotel.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Chucharella
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laguna_13, ผู้จัดการฝ่ายประชาสัมพันธ์ at Khaolak Laguna Resort, responded to this reviewResponded 11 September 2016


Dear Chucharella,
Thank you very much for spending your holidays with us recently and thank you for your constructive comment sharing here.
We delighted to know that you were satisfied for our upgrade room offered.
We are now preparing the landscape and other services improvement to be ready to service our customer in high season,Please don't worry about difficult to find sunbeds during high season because we provide enough sunbeds but will be place in a different location as we know that not all of our customer like to have sunbeds only surrounding the swimming pool.
We thank your for your suggestion to improvement our Restaurant regarding to pricing ,our management team had already brought this matter to discussed.
We do hope to have chance to welcoming you to Khaolak Laguna Resort again soon.
Best regards
Srivika B
Hotel Brand Ambassador
hba@ khaolaklaguna.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2016 via mobile

Just returned from this hotel, missing it already, the hotel is beautiful and clean, the staff work so hard. Every single staff member has a smile for you, We went on the all inclusive option, however we thought we may eat out a bit, but the food and the service at the Sundowner's was so good we stayed and ate there. The weather is a bit hit and miss at this time of year, but it's warm rain. We had the Siam chalet room on the ground floor, which was kept spotless. The hotel have workmen in decorating in the block next to ours currently, but it never affected us, what was good is seeking the class and the care taken with redecorating of the rooms and the updating of the garden area's.
If you want a place to relax and chill out, this hotel is perfect.
Not mention any staff by name as every staff member were great.
The place is so good we are booking to go back next year.

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank rascally
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laguna_13, ผู้จัดการฝ่ายประชาสัมพันธ์ at Khaolak Laguna Resort, responded to this reviewResponded 14 September 2016

Dear rascally
Thank you for taking time sharing your experience at Khaolak Laguna Resort.
First of all we do apologize for our delay respond to your kindness review due to our mistake while answering procedure.
I am pleased to read that you have enjoined your Holiday at Khaolak Laguna Resort and giving us such a very kind compliments on our services and facilities.
Your kindness compliments has been passed to our staffs members.
Regardless of this, please do reach out if we can ever help to arrange a return visit to our sanctuary.
We certainly hope to welcome you back here again in the future.
With our best regards
Srivika B.
Hotel Brand Ambassador
hba@khaolaklaguna.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2016 via mobile

Nice hotel right on the beach with friendly and efficient staff that always make you feel welcome.

Nice, reasonably priced food and decent cocktails. Plenty of options a short walk away for a change of scenery, but we ate at the hotel most days as it was better than outside and about the same price. The thai curries are delicious!

We got a few massage packages at the spa (2 for 1 deal) which were amazing. The staff were all really nice and my therapist was the best i have had in thailand. I got a 400b massage outside too and whilst it was ok, for the few extra $ the hotel Spa is far better all-round and well worth it.

Overall a great holiday and I will be coming back again soon :)

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank phuketexpat35
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laguna_13, ผู้จัดการฝ่ายประชาสัมพันธ์ at Khaolak Laguna Resort, responded to this reviewResponded 11 September 2016

Dear phuketexpat35
First of all I'd like to take this opportunity to say " Thank you very much " for your kind selected Khaolak Laguna Resort for your valued holiday in Khaolak - Thailand !
I am pleased to read that you have enjoined your times and giving us such a very kind compliments on our services and facilities especially our spa services.
We do hope to have chance to welcoming you back to Khaolak Laguna Resort again soon.
Best regards
Srivika B
Hotel Brand Ambassador
hba@khaolaklaguna.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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