99
12
4
4
8
clarasj33
Seoul, South KoreaReview of Dolce by Wyndham Hanoi Golden Lake
Reviewed 11 Sept 2023
Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this review
Responded 12 Sept 2023
Dear Clarasj33,
Thank you for taking the time to tell us about your experience at Dolce by Wyndham Hanoi Golden Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that your stay with us did not meet your satisfaction. Your feedback will be sent to Management Team that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Dolce Hotels & Resorts, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Elizabeth Linh Vu (Ms.)
Guest Experience Supervisor - Dolce by Wyndham Hanoi Golden Lake
Thank you for taking the time to tell us about your experience at Dolce by Wyndham Hanoi Golden Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that your stay with us did not meet your satisfaction. Your feedback will be sent to Management Team that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Dolce Hotels & Resorts, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Elizabeth Linh Vu (Ms.)
Guest Experience Supervisor - Dolce by Wyndham Hanoi Golden Lake
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$244
- PricelineAU$244
- Hotels.comAU$241
- Trip.comAU$244
AU$121
- Priceline
- Agoda.comAU$107
- Vio.comAU$118
AU$77
Go to your Happy Price
- Hotels.comAU$81
- Agoda.comAU$72
- Trip.comAU$87
AU$85
- PricelineAU$112
- Hotels.comAU$552
- StayForLong
AU$79
- PricelineAU$93
- Agoda.comAU$75
1.1 km from Dolce by Wyndham Hanoi Golden Lake
AU$109
Fully refundable
Get rewarded with One Key
- StayForLongAU$81
- ZenHotels.comAU$72
- Expedia.comAU$111
AU$51
Fully refundable
No prepayment needed
- PricelineAU$51
- Agoda.comAU$51
- Vio.comAU$51
2.9 km from Dolce by Wyndham Hanoi Golden Lake
AU$60
Fully refundable
No prepayment needed
- Priceline
- Trip.comAU$68
- Hotels.comAU$67
AU$78
Fully refundable
No prepayment needed
- PricelineAU$71
- Trip.comAU$59
- Hotels.comAU$69
AU$57
- PricelineAU$58
- Agoda.comAU$48
- Trip.comAU$55
Reviews (127)
Filter reviews
127 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
99
12
4
4
8
Show reviews that mention
All reviews infinity swimming pool outstanding location unique hotel luxury stay front office team viet anh staff named the ground floor spacious rooms an upgrade room service a wonderful stay other hotels bathtub concierge amenities lotte
Updating list...
86 - 91 of 127 reviews
LaRaBriT
Province of La Spezia, Italy
136
via mobile 
Date of stay: March 2023
Ask LaRaBriT about Dolce by Wyndham Hanoi Golden Lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolce Hanoi Golden Lake Hanoi Golden Lake, Guest Services / Front Office at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 3 April 2023
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
triasskjh
1
Date of stay: February 2023
Review collected in partnership with this hotel
Ask triasskjh about Dolce by Wyndham Hanoi Golden Lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 8 March 2023
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VincentCP
California
1
Date of stay: January 2023
Ask VincentCP about Dolce by Wyndham Hanoi Golden Lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 12 January 2023
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camper35637820396
Ho Chi Minh City, Vietnam
2
Date of stay: November 2022
Ask Camper35637820396 about Dolce by Wyndham Hanoi Golden Lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 3 December 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freedom806487
Tokyo Prefecture, Japan
3993
via mobile
Date of stay: September 2022
Ask Freedom806487 about Dolce by Wyndham Hanoi Golden Lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolce by Wyndham Hanoi Golden Lake, Guest Services / Front Office at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 24 October 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC