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Minh Binh

A beautiful and amazing stay at the center of town !

5.0 of 5 bubblesReviewed 10 Dec 2021
We came to Dolce with a group of families at the weekend. All gold things was so gogerous from the first sight.The impressive from the room, view, and how the delicious of the buffet dinner ! Excellent
Date of stay: November 2021
Trip type: Travelled with family
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Hanoi Golden Lake Dolce by Wyndham, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this review
Responded 10 Dec 2021
Dear Minhbinhkv,

Thank you for sharing with us your experience at Dolce by Wyndham Hanoi Golden Lake!

At Dolce by Wyndham Hanoi Golden Lake, we made every effort to create enjoyable moments for our guests through an impeccable and high level of personalized services and luxurious facilities. I am so happy to know that we did make your stay in Hanoi more special and memorable.

Hopefully, we get the opportunity to create another exceptional experience in the future.

Warmest regards,

Chris Zhang
Guest Experience Executive
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (127)
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Reviewed 11 November 2021

Last October 30, I had a cozy birthday party at the restaurant with my close friends, the staff here made my birthday party so memorable!
Thank you Ms. Linh with the lovely flowers, Thank you Ms. Ngan FOM for the thoughtful preparation, Thank you Ms. Quynh (and Mr - sorry I forgot the waiter's name) served us, Thank you Mr. Thanh DFB and Ms Ánh - for lovely wine! Thanks to Hoa - restaurant manager for took care of us during my birthday dinner ♥️ Thank you so much for making my day so special. Hope to come back soon! Thank you again!

Date of stay: October 2021
    • Value
    • Location
    • Service
Thank Thu N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce by Wyndham, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 14 November 2021

Dear Passenger595752,

Thank you for sharing with us your experience at Dolce by Wyndham Hanoi Golden Lake!

At Dolce by Wyndham Hanoi Golden Lake, we made every effort to create enjoyable moments for our guests through an impeccable and high level of personalized services and luxurious facilities. I am so happy to know that we did make your time in our hotel more special and memorable. We will surely extend your appreciation to our team members!

Hopefully, we get the opportunity to create another exceptional experience in the future.

Warmest regards,

Chris Zhang

Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2021

I have been to many hotels, but a staff named phương linh I met here was so kind that I had good memories at this hotel. The service was perfect and the response was quick. Thanks to phương linh staff, we spent rest good relaxing at the hotel. I want to visit again next time.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank I1221WLleey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce by Wyndham, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 27 October 2021

Dear I1221WLleey,

Thank you for your sharing with us at Dolce by Wyndham Hanoi Golden Lake!

At Dolce by Wyndham Hanoi Golden Lake, we made every effort to create most memorable experience during their stay. It is our pleasure to give the best things to our customer have the highest personalize and luxurious facilities.

We appreciate your compliments to our staff, especially Phuong Linh. It is our big motivation made us getting better in the future.

We thank you very much for your supports and we look forward to the pleasure of welcoming you back again.

Kind Regards,

Dolce by Wyndham Hanoi Golden Lake Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2021

We stayed here for one night for a staycation in Hanoi. We had never heard of the dolce before booking but on arrival we was blown away with the service. The room was exceptional and all the staff were so friendly. Would definitely recommend staying here!

Date of stay: October 2021
Trip type: Travelled with friends
Thank Shannoncolclough19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolce by Wyndham Hanoi Golden Lake, Guest Services / Front Office at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 18 October 2021

Dear Ms. Shannon,

Thank you for sharing with us your experience at Dolce by Wyndham Hanoi Golden Lake!

At Dolce by Wyndham Hanoi Golden Lake, we made every effort to create enjoyable moments for our guests through impeccable and high level of personalized services and luxurious facilities. I am so happy to know that we did made your stay in Hanoi more special and memorable.

Hopefully we get the opportunity to create another exceptional experience in the future.

Warmest regards,

Chris Zhang
Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2021

I booked 4 nights at Dolce and had an upgrade fro the Deluxe room to Lake view room.
The facilities are brand new, very spacious with King-size bed. Love the golden decoration, otherwise the bath tub is a bit small for relaxing purpose.
Good service and great location to go to the Old Quarter without having traffic jam.
The location is nearby the lake so you can enjoy the relaxing atmosphere and also try so local food in nearby restaurants and street-food vendors.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank lucytruong44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanoi Golden Lake Dolce by Wyndham, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 14 May 2021

Dear lucytruong44,

Thank you for sharing with us your experience at Dolce by Wyndham Hanoi Golden Lake!

At Dolce by Wyndham Hanoi Golden Lake, we made every effort to create enjoyable moments for our guests through impeccable and high level of personalized services and luxurious facilities. I am so happy to know that we did made your stay in Hanoi more special and memorable.

Hopefully we get the opportunity to create another exceptional experience in the future.

Warmest regards,

Ngan Le
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2021 via mobile

I have visited this hotel twice this week. The first time I visited the F29 lounge bar on the ground floor. I wrote a separate review about that under F29. In summary, perfectly executed, newly invented,
cocktails I had not tried before and delicious bar food / canapés to compliment the drinks. The second visit was to their Majesty All day dining restaurant to sample the sea food buffet they host on a Saturday evening. I can not find the restaurant listed on trip advisor yet. This may be because the hotel is still relatively new and the restaurant is not open all the time. The seafood buffet was very good with a great selection of freshly prepared seafood. There were also plenty of meat options and the leg of lamb and lamb cutlets were excellent. I would not describe the dining area as glamorous or intimate. It’s clean and practical and works very well for large tables. An ideal place to book a table when dining with a group of friends or family. The buffet offer, at the time of writing, was VND700k plus tax and service which is fantastic value for the quality of the food. Well done Dolce by Wyndham for operating at such high standards during this difficult time for the hospitality sector. I look forward to returning and can’t wait to try out the rooftop infinity pool ....

Date of stay: April 2021
Thank benp268
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolce by Wyndham Hanoi Golden Lake, Owner at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 13 April 2021

Dear benp268,

It is a great pleasure to hear that your dining experience with us was remarkable. We appreciate your kind words about the great quality of food and beverage as well as our brilliant staff!

Thank you very much for inspiring us with your feedback and we look forward to welcoming you back for another enjoyable experience in the near future.

Warmest Regards,

Ngan Le
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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