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A new hotel shining by the gold-plating layer by the lake in Hanoi. The hotel is quite new with good and friendly service. The bedroom is more than I expected, large and well-furnished with golden facilities. The location is convenient too as it's easily accessible and I can go to West Lake which is not very far from the hotel. I am sure to stay here again when I travel to Hanoi.
Date of stay: July 2020
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Duong Nguyen Huu, Chủ sở hữu at Dolce by Wyndham Hanoi Golden Lake, responded to this review
Responded 21 Sept 2020
Dear colewinchester,
Warmest Greetings from Dolce Hanoi Golden Lake,
Thank you for your valuable feedback. We are delighted to hear about your enjoyable experience with our services, amenities and our convenient location.
We would like to share with you that we are making great efforts to elevate our facilities and amenities to offer our guests most pleasant moments during their stay. We look forward to welcoming you back again in the near future!
With kindest regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews infinity swimming pool outstanding location unique hotel luxury stay front office team viet anh staff named the ground floor spacious rooms an upgrade room service a wonderful stay other hotels bathtub concierge amenities lotte
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khlee2023
Siheung, South Korea
1
Reviewed 6 November 2023
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Date of stay: November 2023
Trip type: Travelled on business
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clarasj33
Seoul, South Korea
1
Reviewed 12 September 2023
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Date of stay: September 2023
Trip type: Travelled as a couple
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Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 13 September 2023
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LaRaBriT
Province of La Spezia, Italy
136
Reviewed 2 April 2023 via mobile
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Date of stay: March 2023
Trip type: Travelled with friends
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Dolce Hanoi Golden Lake Hanoi Golden Lake, Guest Services / Front Office at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 3 April 2023
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triasskjh
1
Reviewed 4 March 2023
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Date of stay: February 2023
Trip type: Travelled with family
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Hanoi Golden Lake Dolce Hanoi Golden Lake, Dịch vụ khách hàng / Lễ tân at Dolce by Wyndham Hanoi Golden Lake, responded to this reviewResponded 8 March 2023
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC