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Rabinra

Good

Review of The Q Hotel
5.0 of 5 bubblesReviewed 12 June 2024
Thish hotel very well and very good service. The room is good and clean. The breakfast we need more choice for Hindu. The hotel is near Dong Xuan market. Alice Serena are friendly. Hanoi is good. I will come again when the hotel invite me next time
Date of stay: June 2024
Trip type: Travelled with family
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Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this review
Responded 4 weeks ago
Dear Sir,
We are really touched to receive your comments. A very complete and respectful review. It must have taken you a long time to leave such a nice comment about us. It is the honor of all staffs to serve you. And your encouragement and praise make us feel more empowered to do better. Wishing you good health and success in your work.
Hope we will see each other again in the near future.

Your Sincerely,

Thanh Nhan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (347)
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All reviews mr nam van anh central hanoi visit vietnam large bathroom hotel location this wonderful hotel business trip north vietnam dong xuan market excellent stay excellent breakfast breakfast spread love this hotel west lake pleasant stay reception staff
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22 - 27 of 347 reviews
Reviewed 10 June 2024

Its been a cozy n lovely staying at the Q hotel the staffs and services all are friendly n polite and helful, the room very cleaned and maintained. We highly recommended for others to come and stay Mr Nam is the most friendly staff. We enjoy our 4d3 nites here

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank suryati s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this reviewResponded 4 weeks ago

Hello from The Q Hotel,

It is very pleased to have you with The Q Hotel due to your recent stay with us. Thank you for taking your time to give us your perfect rating. From your glowing feedback, I and my team are extremely to hear that you all had a memorable stay. The whole team will keep up the great work to maintain our high quality service in order to welcome you back to Hanoi very soon.

Best Regards,

Thanh Nhan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2024

The Q Hotel is very nice hotel. We stay here for 1 night and we are really enjoy with the Q. They help me so much, about location, food, especially bellman named Nam. He is so friendly, can say some Thailand to hello me everything. We are really happy to stay here and hope to come back in the future. Thanks the Q thanks Nam. See you next time

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Manit P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this reviewResponded 6 June 2024

Dear Sir/ Madam,

Thank you for the your comments.
We are very pleased to welcome you at The Q Hotel. All your comments are the motivation to help us develop our service.
We hope to see you again at The q Hotel next time.

Best Regards,

Thanh Nhàn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2024

Great service and great rooms, amazing breakfast and close to everything, very quiet rooms and very clean, they were happy to hold my luggage after my check out while waiting for my next hotel with no extra cost and my luggage is handled well. thank you Alice and staff

Date of stay: May 2024
Trip type: Travelled solo
Thank Tianah D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this reviewResponded 6 June 2024

Hello from The Q Hotel,

Thank you so much for your review on Tripadvisor.com about The Q Hotel . All so we thank you for your excellent feedback and your kind mentions regarding the quality of the room and staffs.
Your feedback will definitely inspire and motivate us to keep our service standard and strive to do better everyday. We hope in the nearest future you will be back to us again.

Best Regards,

Thanh Nhan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2024

The staff are friendly and great. Room has a good view and comfortable bed. Alice at front desk gave a good send off while going back to airport and the Vietnamese massage which was at the hotel was calming and relaxing. Breakfast has lot of vegetarian options.

Date of stay: May 2024
Trip type: Travelled with friends
Thank Yeswanth C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this reviewResponded 6 June 2024

Xin chào From The Q Hotel

We are very glad to receive your many good compliments. We always try to bring the best experience to our customers including you.
Your praise has encouraged us a lot.
We are looking forward to seeing you soon

Best Regards,

Thanh Nhan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2024

The hotel meets my expectations. Its location is ideal for me, as I can easily access the local streets on foot. The rooms are satisfactory, clean, and have hygienic bathroom equipped with bathtub. Despite the language barrier, the staff is very courteous and helpful, particularly the front desk manager, Serena, she is polite and welcoming. The only drawback is the absence of a swimming pool and a small gym, as well as the limited availability of complimentary drinking water.#GreatStay #PoliteStaff #CleanRooms

Room tip: Bring your own big water bottle from outside vendors, as they only provide 500-600ml of water per person per day.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel08762672420
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho Thanh Nhan, Dịch vụ khách hàng / Lễ tân at The Q Hotel, responded to this reviewResponded 6 June 2024

Dear Sir,

Thank you very much for your comments on our hotel services. Your words of encouragement are the motivations to help us grow more and more. All staffs at The Q Hotel always strive to give the best service to anyone who staying at The Q Hotel.
We look forward to seeing you soon.

Best Regards,

Thanh Nhan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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