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bernard d

Highly recommended

5.0 of 5 bubblesReviewed 27 May 2024
Excellent hotel, welcoming and helpful staf, comfortabel room, bathroom meets all requirements inclusief a rainshower, great divers breakfast and restaurant, fine rooftop bar with view over Hanoi. Secure Wifi, and a surprising lobby, with a giftshop containing products from all over Vietnam. If you missed it, you can get it here. Location is nearby the old town. I’ll certainly come back when visiting Hanoi.

Bernard de Haan
Date of stay: May 2024
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this review
Responded 27 May 2024
Dear Bernard,

We would like to express our sincere thanks to your stay at our Hotel.
We are so happy that our services exceed your expectation.
We hope that we will have another chance to welcome you again in a near future.
Warm regards,
The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (534)
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Traveller rating
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8 - 13 of 534 reviews
Reviewed 26 May 2024 via mobile

Great hotel, centrally located. Easy walk to lake, markets, etc. Breakfast is excellent. Rooms are very clean. ATM is only 1 x block away. There is rooftop bar. Decent views at night but we didnt eat there. I foundcstaff very helpful. Highly recommended.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank patrick5891
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 27 May 2024

Dear Patrick,

Thank you very much for spending your valuable time to share your comments about our services.
We are so happy that you had a great experiences at our Flower Garden Hotel.
We hope that we will have another chance to welcome you again soon.
Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2024 via mobile

Fantastic stay at flower garden. Centrally located with a 20 min walk to the old quarter, 5 mins to local market and west lake and really nice neighbourhood with plenty of restaurants if you don’t want to venture too far. Friendly helpful staff, comfortable rooms, filtered water in the foyer, breakfast is good with lots of variety and a great rooftop bar. We will definitely return.

Room tip: Ask hotel staff for help with restaurant recommendations as lovely ones nearby. Turn right out of the hotel for a nice walk around the lake.
Date of stay: May 2024
Trip type: Travelled as a couple
Thank Dominique S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 18 May 2024

Dear Dominique,

Thank you very much for your stay at our Hotel.
We are happy that you had a great experience with our services.
We hope that we will have another chance to welcome you again.
Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

Great location, really good room and all the staff are so welcoming and helpful.
Also, highly recommend the Roof-Top Bar - Tuan the barman is amazing and very entertaining.
The views over Hanoi and the lakes are excellent. Best kept secret.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Geoff W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 16 May 2024

Dear Geoffreyw,

Thank you very much for your stay at Flower Garden Hotel.
We are happy that our services meet your expectation.
We hope that we will have another chance to welcome you again soon.

Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

Helped with early check-in. Good location. Great staff and housekeeping.

They arranged a beautiful cake for Mothers Day..

Breakfast was good.. Currency can be exchanged at the hotel itself..

Upgraded the room for us as we had a 4 month old baby travelling with us..

Date of stay: May 2024
Trip type: Travelled with family
Thank Atul S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 13 May 2024

Dear Sir/Madame,

We would like to express our sincere thanks to your stay at our Hotel.
We hope that we will have another chance to welcome you again soon.
Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

The first impression when coming to the hotel is that the staff is very friendly and enthusiastic, very quick support for me to check in, the hotel is located near the old town, so there are many restaurants, and it is very convenient for traveling to explore. Breakfast is also great, the food is rich and diverse, especially the hotel has TopBar on the 14th floor, very modern and interesting, will come back if you have the opportunity to come to Ha Noi

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Culture38136333202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 13 May 2024

Dear Sir,

Thank you very much for your stay at our Hotel.
We are very happy to learn that our services meet your expectation.
We hope that we will have another chance to welcome you again.
Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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