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Phương Anh H

My favourite hotel in Hanoi

5.0 of 5 bubblesReviewed 31 Mar 2024
The hotel is beautiful, clean, and has open space and is close to the city center and entertainment areas in Hanoi. The staff is friendly and enthusiastic with take care. The hotel also has a buffet, restaurant and the food is quite ok which is a plus point here. Overall very satisfied, will come back next time
Date of stay: February 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this review
Responded 31 Mar 2024
Dear Distinguished Guest,

Thank you very much for your stay at our Hotel.
We are very happy that our services meet your expectation.
We hope that we will have another chance to welcome you again soon.

Warm regards,
The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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24 - 29 of 544 reviews
Reviewed 20 March 2024

This is the second time I have stayed there, everything is good, especially the service. I love how they treated me and my friend and family.
The room is not quite large but spacious enough and cozy.
It's worth staying, definitely will stay there next time when I come back to Hanoi

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Linh N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 21 March 2024

Dear Ambernguyen,

We would like to express our sincere thanks to your review about our Hotel services.
We are delighted to learn that you had a great stay here.
We hope that we will have another chance to welcome you again soon.

Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2024

The right choice.
Kick off the new year with a 2-day, 1-night business trip to the Hanoi city. There are too many hotel choices when surfing the web. Luckily for me, I chose flower gaden hotel for this business trip.
The room has a view, open surface, and enjoys maximum natural light
Free breakfast for guests staying overnight
4-star superior room service, full amenities, especially the hotel has spacious parking.
Diverse and completely free additional services: health care gym right at the hotel
24/7 reception, enthusiastic and attentive care
I will come back on my next business trip.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Location
    • Service
2  Thank Quoc Viet T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 20 March 2024

Dear Sir,

Thank you very much for your stay at Flower Garden Hotel.
We are so happy that you had an enjoyable stay and our services meet your expectation.
We hope that we will have another chance to welcome you again soon.

Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2024

The hotel is quite close to the center, old town and entertainment venues. The hotel space and rooms are quite clean and airy. The staff is warm, gentle, and has professional service skills. Breakfast at the hotel is also something I quite like here, with buffet and restaurant.

Room tip: I dont know helpful tips.
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Journey03672263712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 18 March 2024

Dear Guest,

We would like to express our sincerely thanks to your stay at our Hotel.
We are very happy that our services meet your expectation.
We hope that we will have another chance to welcome you again soon.

Best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2024

The hotel is beautiful, airy and quite close to the city center, tourist attractions, amusement parks, and shopping centers. Hotel staff are cheerful, friendly, sociable, and professional. Breakfast at the hotel made me quite satisfied because the buffets had a variety of choices. The hotel also has Space Viet and Rooof top bar.

Room tip: i dont have any helpful tips.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Uyên P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 14 March 2024

Dear Distinguished Guest,

Thank you very much for your stay at our Hotel.
We are happy that our services meet your expectation. We hope that we will have another chance to welcome you again soon.

Warm regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2024

The hotel for me is very nice, spacious, quite city central, with entertainment and shopping centers. Hotel staff are friendly, sociable and have professional service skills. The room is super clean and filled with essential items. Breakfast buffets are plentiful, giving many choices and the hotel also has a Spice Viet restaurant & Rooof top bar. Personally, I feel very satisfied and will not hesitate to book the hotel next time I visit Hanoi.

Room tip: I dont have any tips
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Uyên P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y Khoa Chau, General Manager at Flower Garden Hotel, responded to this reviewResponded 14 March 2024

Dear Sir,

Thank you for your wonderful feedback.

Providing exceptional service is our top priority, and we're thrilled to hear that we exceeded your expectations. We appreciate your kind words and hope to have the pleasure of serving you again soon.

Warm regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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