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“Absolutely Superb Villa and Facilities!”
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Review of Maspalomas Villa

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Very good
15 reviews
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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Maspalomas, Gran Canaria, Canary Islands

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
MHLJB
York, United Kingdom
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Absolutely Superb Villa and Facilities!”
Reviewed 18 October 2016 for a stay in October 2016

My wife and I, along with three others, have just returned from a fabulous week in this villa. The three air-conditioned bedrooms, two doubles, one with en-suite facilities and a twin bedded room more than met our needs. All had full bedding and towels.The kitchen was excellent as was the lounge area. The library and DVD area was really extensive and it is quite clear that the owner led an interesting celebrity life in the music industry. Fascinating!

We spent most of our time in the very private garden, eating out on the veranda and making good use of the pool. There were towels to use outside and sunbeds for the six of us as well as a great gas BBQ.

The villa is very well maintained and really clean. WiFi and a load of TV channels if you want them but we were too busy sunning ourselves to watch TV.

I would totally recommend book this villa for up to six persons and I really hope we'll be making a return visit!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was homely and practical.
Liked least: N'owt!
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Oct 2016
Thank you Mark. It was a pleasure having your entire family at the villa.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auvernier, Switzerland
Reviewed 28 June 2016 for a stay in January 2016

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The privacy of the property.Usually, you do not find a house with such a high standard for rent on the island.
Liked least: The kindness of the owner who is a very honest person.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Phil H
Leeds, England, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Welcome to Lilliput”
Reviewed 20 June 2016 for a stay in June 2016
5
people found this review helpful

Very misleading photos. This place is tiny. The pool is more a large bath, the garden is tiny, the inside is dark and the rooms are very small. We hired this place because the owner said it was wheelchair accessible. It isn't. The doors are just 2 foot wide and the wheelchair wouldn't fit into any meaning the bedrooms and bathroom were unavailable to us. I had to carry my 26 year old daughter around the house.
Having arrived at 9pm we had to stay that night. The owner, Elton Johns former manager, charged us for the night and for cleaning and use of the wifi. My daughter has a mental age of 3 and pays for her holiday out of her disability benefit. Worse. The manager had warned him we would not cope 3 weeks before we set off. He couldn't be bothered to tell us.
This guy us dishonest. Be safe - book somewhere else.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jun 2016
This is a very inaccurate and prejudiced review from a guest with an axe to grind. It does not in any way accurately reflect the villa which over 12 years many guests have loved staying in without any complaint – see other reviews. This guest arrived at the villa in a very bad and abusive mood after a stressful journey with his wife obviously under the influence of alcohol. Unfortunately he had a disabled daughter and when we alerted them prior to booking to the fact that the wheelchair might not fully fit through the bedroom doors, enquiring whether his daughter had some independent mobility, we were informed that she could stand unaided with her frame for a short periods and that she could swim unaided. On this basis we accepted the booking having alerted them to the issue of the wheelchair and that it might not fit through our narrower than usual bedroom doors. They did not bring her frame and arrived at the villa without her frame. As a result she had no independent movement whatsoever which meant, unbeknown to us, she was unable to access the bedrooms after all. On discovering this we did all we could to help and offered assistance to find alternative accommodation and a full refund which they accepted. They were rude and abusive to both the staff at the villa and to myself. Such comments as the swimming pool is “a large bath” are simply untrue (guests have access to 2 swimming pools – one of which is private) as are the references to charging them for the cleaning and wifi (we did not in this instance) as are the comments about advance warnings. The photographs show the villa as it is – and it is of course dark at night. We make great efforts to ensure the advertising for the villa, which includes full information on the respective sizes of the swimming pools is accurate and not misleading. We have catered for wheelchair guests with limited movement before without any complaint or adverse comment. I can honestly say that, with every sympathy for their daughter, over the years we have never had a more rude and abusive group of guests, and we were in the end only too pleased to help enable them to find alternative accommodation so they could enjoy their holiday elsewhere. Clearly a misunderstanding had arisen when they booked the villa but it did not deserve the personal insults which this guest chose to make both to myself and the staff who look after the villa. This was an unparalleled and exceptional situation which we tried to handle with as much understanding and humanity as was possible in the face of an unedifying onslaught on our personal integrity. We attempted to provide a satisfactory resolution for both parties, but in the end only received bullying threats which have led to this prejudicial and unfairly negative review..
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2015 for a stay in June 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Garden/Pool
Liked least: Having to leave
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
davegaz
Nottingham
Level 6 Contributor
123 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“idyllic perfection !”
Reviewed 6 January 2014 for a stay in November 2013
2
people found this review helpful

We stayed at this Villa for 2 weeks from late November 2013, the accommodation is perfect and extremely well maintained. There is a magnificent collection of music books etc to use during your stay and if you remember 80's music some surprises when you get there ! The villa has a very homely feel as opposed to a rental feel, the owner stays there and you really feel you are staying as a gust in someone's home rather than a sterile investment unit. This also means the villa is equipped with absolutely anything and everything you could possibly need. The bedrooms are very comfortable and well decorated the Kitchen is perfect and local shops are literally 1 mins walk away or 5 mins for a larger supermarket. There are a variety of local restaurants within walking distance varying in quality from great to OK but then its all personal preference. Taxis are available from the main road a short stroll away to go into the resorts of playa del ingles or maspalomas for just a 3 euros.
The Villa is perfectly quiet and the garden and pool are well maintained throughout your stay. There is a local contact who is extremely helpful and can arrange transfers in needed.
We have stayed in may Villas in Gran Canaria and elsewhere but were so impressed we immediately booked for 3 weeks next year, I have no doubt if your looking for a quiet Villa but within short distance for beach and resorts you cant beat this one.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Facilites of the Villa and location
Liked least: Having to come home
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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