Well well well...where do I start with this? If I said woeful, I think that'd still be a tad generous, sadly.
This was a Christmas gift from the other half and my expectation levels were fairly high, considering a few previous pleasant stays in other Mercure hotels.
Arrived there to a mediocre welcome, but the French receptionist was pretty friendly. When we opened the door to the 'spa' it was no more than a filthy swimming pool with a below par sauna and steam room. The cleanliness of the entire complex was most unpleasant. This, I think, is false advertising. When you think of a spa you think ambient lighting, soft music, free robes and a relaxing atmosphere. Making things worse we were greeted for about 2 hours by screeching children having swimming lessons - hardly relaxing eh!
Moving on to the afternoon tea. Scones were good. Everything else was very generic. Restaurant had zero atmosphere, and 2 staff members that couldn't have been more unfriendly - the lady never even said hello to us and just said to her colleague 'sit them over there'. Astonishing. Will never ever return to any Mercure hotel, let alone this absolute abomination!!!!More
- Free Wifi
- Free Parking