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“Dissappointed” 2 of 5 bubbles
Review of Bunkers Beach House

Bunkers Beach House
Certificate of Excellence
Price range: USD 14 - USD 29
Cuisines: Cafe, Australian, Fusion
More restaurant details
Restaurant details
Good for: Groups, Special Occasion Dining, Local cuisine, Child-friendly, View, Kids
Dining options: Breakfast, Brunch, Lunch, After-hours, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Is it possible to please change our location to Dunsborough please? (all our customers are getting lost at the moment) Same postcode: 6281
Busselton, Australia
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Dissappointed”
2 of 5 bubbles Reviewed 3 weeks ago via mobile

This cafe has been our favorite place for years. Travel from Busselton regularly out here for a coffee. It has now changed and only offering a very small cup of coffee and unable to buy a larger coffee. It seems very understaffed now. While waiting to pay, there was no staff to take our payment. Waited for ages and some people just left as sick of waiting. We will not be returning anymore as we prefer a decent size coffee.

Visited January 2017
Helpful?
Thank Lorrae A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunkers Beach H... M, Manager at Bunkers Beach House, responded to this review, 3 days ago
Thanks for your feedback Lorrae and we're very sorry we didn't meet your expectations on this very busy School Holidays day. We now offer one size coffee only to increase the speed of service and the consistency of our coffee. We choose quality over quantity, which is why we changed to only having one size only (we do hope your coffee was good though!). It's very disappointing to hear that you felt like the cafe was understaffed. We hope you do give us another try in the near future on a less busy day.

Kind regards,
The Bunkers Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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515 reviews from our community

Visitor rating
    264
    166
    45
    20
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Perth
Level Contributor
99 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Very unwelcoming staff and coffee was luke warm”
3 of 5 bubbles Reviewed 4 weeks ago

Well what a disappointment, we have been to this restaurant in the past and have loved it but on Friday 27/01, it was a great disappointment. We thought we would have coffee and a snack before going to the beach. On arrival as soon as we said we where there for a coffee we were told in no uncertain terms the only tables available where one outside in the sun or inside at the back. When we then ordered our coffee we were told as changing over from breakfast to lunch there was no food (even cakes or muffins available) . Very strange not sure why we were made to feel so unwelcome. Please lift your game as you never know who your customers are and how badly word of mouth can effect your business.

Visited January 2017
Helpful?
Thank dust56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunkers Beach H... M, Manager at Bunkers Beach House, responded to this review, 3 days ago
Thank you for sharing your experience with us. Our service should be up to scratch at any time and we do understand how negative reviews do affect our business. We're very sorry you didn't feel welcome on this busy School Holidays Long Weekend. Unfortunately we were fully booked on this day, which probably resulted in us not being able to offer you any prime seats in the restaurant. This shouldn't be a reason to not make you feel welcome though, which is feedback we do take very seriously.

Please do come back. If you do, please let us know as the next time you'll visit us the coffee and cake will be on us.

Kind regards,
The Bunkers Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
126 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Great food and a wonderful setting”
4 of 5 bubbles Reviewed 4 weeks ago

We ate here with friends in January and we were surprised that some of the trees to the beach had been removed, giving amazing views. Breakfast dishes were all good, and so was the coffee. The only disappointment was the absence of savoury muffins and, when we ordered a replacement dish, one was forgotten. Otherwise excellent.

  • Visited January 2017
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Family464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunkers Beach H... M, Manager at Bunkers Beach House, responded to this review, 3 days ago
Thank you for leaving a positive review! We're glad to hear you enjoyed your breakfast with us. We're sorry you missed out on the savoury muffins. Maybe a good excuse to come back soon to give them a try? :)

Kind regards,
The Bunkers Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Amazing view, but overpriced!!”
3 of 5 bubbles Reviewed 4 weeks ago

Just stopped by for a coffee and a slice of cake. Service was slow, a larger table had many mix ups with their orders! no one seemed to know who's order belonged to who. Disappointed.... only one size cup for a coffee and it was a small one for $4.50 and a slice of cake at $8 is way overpriced.

  • Visited January 2017
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fremantle, Australia
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Amazing location”
4 of 5 bubbles Reviewed 4 weeks ago

Lovely open plan dinning, attentive staff - make sure you book a table otherwise you may be relegated to the table outside the bathroom (that was us). Outside tables look lovely. Food was pretty good too!

  • Visited December 2016
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Jenko72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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