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Reviews (290)
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All reviewsswimming poolroyal suitecoconut treesayurvedic spaartificial pondfree zonebuffet dinnerpersonal attentiongreat propertyvisited cocobig thanksawesome placefriends and familydeluxe roomquality of foodserene surroundingssmall lake
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3 - 8 of 290 reviews
Reviewed 21 May 2018

Our stay was very pleasant and enjoyable. Very well designed layout to ensure that the coconut trees are not disturbed. Away from the town of buzzing Pollachi, this is a very peaceful location. Amenities like swimming pool, recreation areas and re-juvenating massage centre are very good. Food was delicious.They have a very good spread of the buffet breakfast. Very hospitable staff in all departments. Overall we enjoyed our stay at Coco Lagoon.

Room Tip: Choose rooms in the first floor so that there is a better view of the swimming pool, pond, etc
  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
2  Thank Gopalakrishnan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2018 via mobile

Great place to Rejuvenate and Relax. rooms are very clean and spacious. SPA treatment was excellent...The ambience is too good. The best part was the food. Excellent food. Chef Rajkumar and team provided us great food and as per our requirement with customization. Loved the food.

Overall experience 5 out of 5. No complaints at all...

Stayed: May 2018, travelled with family
1  Thank Laxminarayanan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018

I was staying in the resort from 7th till 11th May. It was an awesome experience for me and my family. Resort was clean and neat. All the staffs were so supporting. Food was excellent (all - south indian, north indian & continental). Best place to stay for vacation for families. My first ever best resort that has everything that I expected during my stay.

Room Tip: There is no negative about this resort. My recommendation is to stay in Pool Villa.
  • Stayed: May 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Bagyanath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorMKTG, Manager at Great Mount Coco Lagoon, responded to this reviewResponded 17 May 2018

Dear Mr. Bagyanath,

Thanks a ton for your review on this forum. Every member in our operational team did enjoy hosting you. Your constructive feedbacks will help up a great deal to enhance our offerings even more. Will look forward to host your family and your corporate guests anytime soon. It was a great pleasure to have you here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

Stayed in this place from 22nd to 24th Dec. Had a good time and we were 2 families with kids. Some highlights of this resort - greenery all around, good pool to relax, good spa facilities and the food was also nice (though slightly expensive for the ala carte). The rooms were well maintained and the resort had a good recreation area as well for both adults and kids alike. We really enjoyed playing Foosball, cricket (in their open ground) and TT. Special thanks to Ramesh who managed the recreation area and also encouraged all to participate in the fun games. Staff were all friendly and helpful. Had a short trip to Aliyar Dam for sightseeing and a nearby temple as well. All in all we had a good break from our day to day work and city life. Will definitely recommend Coco Lagoon to those who visit Pollachi and to those who want a break from their hectic work life.

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank prasanth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorMKTG, Manager at Great Mount Coco Lagoon, responded to this reviewResponded 17 May 2018

Dear Mr.Prasanth,

Thank you for sharing your experience. We are very happy to note that you and your family have enjoyed staying with us. Such reviews will encourage our staffs to a great deal to go that extra mile to achieve service excellence. We have duly noted your comment on the food price. We shall certainly look into it when we make the next revision. Look forward to see you soon with your family again in the near future.

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Reviewed 26 April 2018

We were a group of 26 from Germany. We stayed at Coco Lagoon for 8 days in February 2018 as a part of a wedding in Pollachi.

We really enjoyed our stay at Coco Lagoon with their friendly customer service, well cleaned rooms, swimming pool, wellness and what not! The Manager and the employees were very helpful and almost never said no to all that we requested. They indeed offered us late dinner and early breakfast on our request, just for us to catch up with our travel schedule. Talking about travel, coco lagoon also supported us with instant travel arrangements whenever needed. We enjoyed the swimming pool and serene surroundings of the resort itself. We also did some early morning jogging around the resort and it was a wonderful experience. On the day of the Wedding, the employees even helped us drape girls' sarees as we had no clue on how that works.

In nutshell, Coco Lagoon is an experience! Outstanding and friendly service. If at all we get to visit Pollachi again, for sure we will be there at Coco Lagoon and we are looking forward to it!

Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank gokul2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorMKTG, Manager at Great Mount Coco Lagoon, responded to this reviewResponded 27 April 2018

Dear Mr.Gokul,

It was a great pleasure to host the guests for your marriage. Every one in our team was enthralled in hosting your friends. All of them were a great company to be with. Thank you for sparing your valuable time and writing such a beautiful review. I am sure your review will instil a great level of confidence amongst our staffs. Look forward to host you and your family in the future.

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