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“Excellent hotel with great facilities and service”

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Hilton Vilamoura As Cascatas Golf Resort & Spa
Ranked #5 of 36 Hotels in Vilamoura
Certificate of Excellence
Reviewed 9 April 2012

My 4th time in the hotel and cannot wait to return. Just outside Vilamoura giving a pleasant and quiet atmosphere with all the facilities you require. Superb pool with very clean public areas and rooms.
The staff offer excellent service and are all very pleasant.

  • Stayed: March 2012
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Thank Scoted
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1,846 - 1,850 of 2,584 reviews

Reviewed 9 April 2012

I would definitely come back again, needs more things for adults as we went there was children everywhere. Food was good but just expensive my partner and i loved breakfast especially the pancakes. Free internet would have been good for the price you pay. It was good to a bus to take you to the vilamoura free of charge and pick up. All in all good to go for a little break.

  • Stayed: September 2011, travelled as a couple
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2  Thank v n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

As a HH Diamond Member, one has certain expectations, and these were not really fulfilled at the Vilamoura Hilton. Check-in was friendly, and up to expectations, but there were a number of other faults, mainly relating to maintenance and service. For example, as a Diamond Member, Hilton hotels usually provide water, which was desperately needed on arrival. It took 3 reminders to the front desk to get this. One of the blinds in the living room of the suite was broken and, in spite of mentioning this, nothing was done about it. The CD player was also broken. Today, arrived back to find the suite having been serviced, but no toilet paper in the main bathroom. These are just some examples of the lack of attention to detail. The so-called "heated" (covered) pool was far too cold to use. The breakfast room was incredibly noisy, and would benefit from a "quiet area" for those who need some peace and quiet at breakfast. The hotel itself is pleasant enough, and the rooms would be good, if only they were maintained properly.

  • Stayed: April 2012, travelled with family
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2  Thank ChrisJH1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Having stayed all hiltons all over the world,this will be my fifth visit here,as it is spotless,high standard of service,they just cant do enough for from start to finish,meals are fantastic and such a choice,certainly this hotel and staff is an asset to portugal and europe.

  • Stayed: July 2011, travelled with family
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2  Thank Koozy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

The hotel is great. We stayed in an apartment room which was fantastic. The pool choice is brilliant too. The Spa is possibly the best we have experienced at a Hilton and is very luxurious. At breakfast you are spoilt for choice and the staff are so good at what they do. The Rubi Bar staff really go out of their way to help.The shuttle bus into the centre is great but it is a really nice walk if you fancy it. The biggest disappointment was the food in the evenings. This is certainly not 5*. I find it hard to understand how you can get a Hilton burger wrong!! Cold meat on soggy bread- a real shame. We had dinner In the only restaurant open and chose not to have the buffet. We went for A LA Carte . A very very poor experience but we were offered another meal on another evening but we chose not to as one experience was enough and we wanted to experience restaurants at the Marina. I would definitely return but the hotel has much to do to offer food of 5* hotel standard. Come on Hilton- live up to your name and standard!!

Room Tip: Rooms without a pool view are best for peace and quiet.
  • Stayed: March 2012, travelled with family
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2  Thank tyrella826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Vilamoura As Cascatas Golf Resort & Spa

Address: Rua da Torre D'Agua, Lote 4.11.1.B, Vilamoura, Quarteira 8125-615, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vilamoura
#3 Romantic Hotel in Vilamoura
#4 Spa Hotel in Vilamoura
#4 Family Hotel in Vilamoura
#5 Luxury Hotel in Vilamoura
Price Range: $134 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Vilamoura As Cascatas Golf Resort & Spa 5*
Number of rooms: 176
Official Description (provided by the hotel):
Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly Algarve hotels. This attractive, modern Algarve hotel is situated in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugal's finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. ... more   less 
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Also Known As:
Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
Hilton Vilamoura As Cascatas Golf Resort And Spa
Hilton International Vilamoura
Vilamoura Hilton
Hilton Vilamoura As Cascatas Golf Resort & Spa Portugal - Algarve

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