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“Fantastic villa, but! but!”
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Very good
6 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Vilamoura, Quarteira, Faro District, Algarve

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
1954PeteT
Level 5 Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Fantastic villa, but! but!”
Reviewed 29 September 2015 for a stay in September 2015

Just had a wonderful 2 week stay at Casa Holanda - the villa is really nice, very modern, fantastic showers and great pool area - but there were a few issues. The outside area was great, but there was a complete lack of outside unbreakable crockery. The wifi was ok, you get 10 hours per week, but when it ran out it wasn't replaced. These are two minor items - this biggest issues was that in a 14 day let, the towels and bedding were not changed at all - we had to wash the towels twice in order just to keep them hygienic - this is one of the most expensive villas I have rented in my almost 30 years of going to the Algarve and it is the only time i can remember there being no maid service of any kind - this needs to be improved

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: Location
Liked least: The complete lack of any maid service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jan 2016
I sincere apologize for this we do offer maid service and im afraid the maids got som busy at this time they forgot, if you would have advised us that they hadnt been at the soonest I would have arranged them to come . sincere apologies, it is a great villa & we hope to welcome you again offering you a 10% discount for any inconvenience. The wifi system it had wasnt the best but did work, it just didnt justify the full party using it, we are looking into a better system.
When there are issues not to your satisfaction the best thing to do is advise the owner or management and we can get this rectified at the earliest to make your holiday pleasurable.
Thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mel G
Woking, United Kingdom
1 review
“Beautiful secure villa in an excellent location!”
Reviewed 31 August 2015 for a stay in August 2015

Just enjoyed a great 2 week holiday in Casa Holanda. The villa was very clean, spacious and secure. The walk to town/marina was approximately 20-25 minute walk, but we found a shuttle service from outside the local supermarket which cost €10 each way. The only improvements to the villa would be a better equipped kitchen (cooking utensils, dishes etc.), and to have larger towels which could be changed more frequently. Paul who maintained the villa was extremely helpful as even took us to the supermarket for our weekly shop. Would definitely recommend!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jan 2016
Paul is a darling he is very accomodating & when you need something always let the management know and if its not out of our means we will certainly accomodate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Susan P
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely Villa in Great Location”
Reviewed 13 June 2015 for a stay in June 2015

Lovely villa in great location. Needed few finishing touches to finish it off like pool towels, changing of bedding and wash towels more often.
Near park and couple of bars/restaurants

Travelling group: Young Children
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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