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“Home away from home”
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Balcony #3
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Balcony #3
Building Suite 1
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Very good
26 reviews
Balcony #3
Building
Suite 1
Suite 2
Living room
Kitchenette
WC 1
WC 2
WC 2 - details 1
WC 2 - details 2
WC 2 - details 3
beach
beach bar and restaurant
little train
Vilamoura by night
Vilamoura by night
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Vilamoura, Quarteira, Faro District, Algarve

Reviews from our community

Very good - based on 26 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
334derek5...
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Facilities in the apartment were extremely poor”
Reviewed 5 October 2014 for a stay in September 2014

Although this property itself was of reasonable size and appearance it seriously lacked many facilities such as:-
1) There was no oven only two hotplates which limited the scope for cooking meals
2) No kettle was provided and although the owner stated that the microwave could be used to boil water I do not consider this normal or acceptable practice
3) Basic items such as a bread knife or scissors were not provided
4) I had to purchase a knife for cutting vegetables as the only table knives were provided
5) The washing machine was very old with no operating instructions provided
6) The clothes drying rack was broken and had to be propped up to try and make use of it
7) No instructions for the use/operation of the TV
8) One of the showers had no wall bracket to hold the shower rose, and the other shower has a broken wall bracket so it was difficult to shower properly
9) All three balcony external lights did not work

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The excellent help provided by the key holder Mr Chico of nearby Chico's Restaurant
Liked least: The extreme lack of basic facilities and attention to details
Travelling group: Friends
Your age range 65+
Would you recommend this hotel to a friend?   No.
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Oct 2014
Dear guest, thank you for considering the reasonable size and appearance of the property. As you can read, I sent you 6 personal messages and 2 detailed maps trough the site hollidaylettings, but I didn't received any reply from you. I deduce you don't like to read. If you've consulted the description of the apartment, you could have known the characteristics previously.
The day after your arrival, you only informed me about the kettle, the lights and the washing machine operating instructions. In the same day I solved these items. All the other items I knew only by reading your review. You also required an extra towel which was immediately provided. That’s why I couldn’t do anything about it during your stay.
After you review, I left in the apartment a new kettle, the basic items you mentioned, new clothes drying rack, the wall brackets to hold the shower roses, etc. I am writing simplified operating instructions for the devices.
Thank you again.
If you come again in an early future to the property, I'm sure you will write a 5 stars review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ThelmaSt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Home away from home”
Reviewed 30 July 2014 for a stay in July 2014
1
person found this review helpful

Had a wonderful week at this apartment. Home away from home. Brilliant location a stones throw from the heart of everything. Very comfortable apartment & very clean. Luis was really a pleasure to deal with and was easily contacted if we had any questions. I will definitely be returning and would definitely recommend this apartment.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Apr 2015
Thelma and friends were very friendly, communication was easy and they left the apartment clean and tidy. I’m happy to know they had a great time in Vilamoura. You are always welcome again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alexandra...
Cascais
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely apartment, value for money”
Reviewed 24 October 2013 for a stay in June 2013
3
people found this review helpful

We had a fabulous two week holiday in Vilamoura with endless sunshine.
Beach, marina, casino at a walking distance.
Each room has its own bathroom.
We would definitely enjoy returning to and recommending to friends and family.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: The 3rd balcony is very narrow
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Oct 2013
Thank you Alex for the kind review. it's nice to know you had a great holiday time, and I gave a little contribution for it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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