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“Lazy lunch”

Purobeach Beachfront
Ranked #4 of 8 Bars & Pubs in Vilamoura
Restaurant details
Reviewed 5 April 2018 via mobile

Enjoyed a delicious and lazy lunch at purobeach...love the open.and airy decor of the restaurant, all white and contemporary....very chic
We loved our table, looking out over the beach on a glorious sunny day
Noticed some of the other reviews were negative about the service...not so for us...we had great service from a young, Pretty blonde server ( sorry to forget her name )
We enjoyed salads, which were fresh and enourmous, chicken quesadillas, delicious ..and fruit plates...gorgeous
A lovely laid back atmosphere and some old school Ibiza music...it was fabulous
We will definitely go.back when we return to vilamoura

1  Thank Clangerama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge B, General Manager at Purobeach Beachfront, responded to this reviewResponded 17 April 2018

Dear Ms. Joyce,
On behalf of the entire Team we would like to thank your comments.
We are extremely glad that you spent an unbelievable experience with us, enjoying our facilities and services according with the high standards we are known for.
The Purobeach Team t does the best to provide our guests a unique experience, starting by our lovely ambience with amazing views to the sea as well as our professional Team.
We truly hope to welcome you back soon in our restaurant.

Best regards,
Jorge Beldade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (414)
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166 - 170 of 414 reviews

Reviewed 4 April 2018 via mobile

Living in Vilamoura since 4 years, this season’s waiter team (beach side restaurant) is a disaster and probably the least attentive in the entire marina area. We are normally regulars, enjoying both Puro’s beach and pool side facilities and have recently been at the beach restaurant twice with hardly any other guests around. Both times the staff just seem to ignore us. Requested ice gets forgotton, no-one comes by to ask for complementing orders lest you start waving for attention, the bill needs to be reminded about and we had to bring the bill to the counter to pay it after waiting 10 mins for someone to come by and take our money.

The ambiance is great, the food is OK-ish (while not as good as previous years) but the service level sucks - and no where near where it should be with those prices.

Purobeach used to be pricey but value for money - now it’s just pricey and disappointing, albeit in nice surroundings.

So unless you really want to pay for the surroundings and don’t mind getting served bland food with no pride being put into it, served buy unattentive staff - any other beach restaurant is a better choice until they get their act together again.

Thank CenturionSE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge B, General Manager at Purobeach Beachfront, responded to this reviewResponded 17 April 2018

Dear Guest,
Thank you for sharing your opinion.
Following your comments, I would like to start by apologizing on behalf of the entire Team for not meeting your expectations. Nevertheless, it is extremely important for us to know how our Guests feel and how we may improve our offer, and so your comments were given to the respective Management Teams for proper analysis.
I truly hope you will consider visiting us again and give us the chance to provide you with a genuine Purobeach experience.

Best regards,
Jorge Beldade
General Manager

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Reviewed 3 April 2018

We booked Sunday Brunch as a treat for Easter Sunday, we live in the area, and are real 'foodies', what a let down this was. Dried up salads, luke warm 'hot' food, chefs at the cooking station who looked so bored and deliberately avoided eye contact with you, or made any attempt at engagement. Service was pleasant but functional and again no attempt whatsoever at engagement. Lovely decor, we know Puro Beach in Marbella and Palma, but the food experience was appalling. 30E each for limited selection, dried up luke warm food, never mind the average service. There are so many better places for Sunday lunch/Brunch for a lot less - Wildfire, Parilla, Monicas. And if you want a beach club with atmosphere for a Sunday afternoon, you cannot beat Thai Beach Club - great food, fantastic service, and a fantastic ambience. Avoid Puro Beach unless you like wasting your money.

Thank QantasGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge B, General Manager at Purobeach Beachfront, responded to this reviewResponded 17 April 2018

Dear Guest,
Thank you for your comments.
We are deeply sorry for not meeting your expectations.
Please be assured that we will continue to work hard to ensure consistent quality service delivery at every level and positive experiences for all our guests.
I genuinely hope that you will accept the offer we had the opportunity to present and trust that your next stay with us will restore your faith in our services.
Best regards,
Jorge Beldade
General Manager

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Reviewed 21 September 2017 via mobile

We went to plan for lunch and a day on the beach to chill and enjoy tranquility. Had to come away. There is an air extraction system on the roof of the beautiful restaurant building which is going boom boom all the time. It is so loud it can be heard all over the hotel gardens and their beach. Talk about noise pollution.

4  Thank GlasgowMak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 September 2017 via mobile

Attended on a Friday around 1430 hrs with family group of 8 persons. Venue was very quiet and we managed to cut a deal with Anderson who looked after us. We had a few cocktails and 2 bottles of vodka. The mixtures were complimentary which was just as well with 70cl of Absolute at 130 euros a pop.
The DJ came on after 3 and was decent.
We made our own atmosphere and enjoyed the afternoon.
Can't compare with Thai Beach club experience.

Thank woodmassive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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