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All reviews nature reserve poetto beach big room lots of choice min drive residential area hotel is located flamingos quartu cagliari salt bus elena car kitchenette fear wifi
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Reviewed 10 September 2018 via mobile

We usually book hotels close to the city but this time I used my BW-points for 2(free) nights at this hotel and if I could I would change hotel.

This place I located far away from city about 20min with taxi and about 35min with bus + 10min walk.

For the 2nights we were there we did not feel safe. We heard gunshots and police sirens both days and it did not feel like I would take my family to the area.

The hotel is an old hotel and needed to be updated ASAP!

The only positive things is the staff & the cleaning of the rooms + flamingos :)

They communicate very fast so if you have any questions, do not hesitate to write to them they will answer in 30min or less.

Let me know if you want me to visit something else in Italy.
If you want to see more pictures from my trips please check out my Instagram/whaatzzupp

Thanks for reading,
Until next time see you soon!

Hotel: **
Service:****
Location: *

Stayed: September 2018, travelled as a couple
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione-BW, Responsabile reception at Best Western Hotel Residence Italia, responded to this reviewResponded 2 weeks ago

Dear Robert, thanks for sharing your experience with the TripAdvisor users.
We're sorry to read your discontent.
Our hotel is located in Quartu Sant’Elena, 15 minutes walking from Poetto beach and 5 minutes walking from the city center.
The Molentargius Natural Park, where is possibile to admire flamingos, is only a few steps away.
We suppose that the barrels you heard were the fireworks exploded during the celebration of the local patron saint, Saint Elena.
We are therefore sorry that you have felt not safe, but it would have been enough to ask for information at the reception to receive the appropriate explanations.
We also want to inform you that a major restructuring is being planned.
Kind regards
Riccardo

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Reviewed 6 September 2018

The rooms were surprisingly big, the breakfast was very tasty and, the highlight, the service which was absolutely excellent (every single staff member was so attentive and helpful, helped us order dinner when everything appeared closed, recommended various places around Cagliari etc) 10/10 would recommend (especially if you have a car to easily get to Cagliari).

  • Stayed: August 2018, travelled with friends
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Review collected in partnership with this hotel
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione-BW, Responsabile reception at Best Western Hotel Residence Italia, responded to this reviewResponded 9 September 2018

Dear lauramiravitlles,

We are truly grateful for your kind recommendation of the Best Western Hotel Residence Italia and we thank you for taking the time to share your experience with us.
It would be our pleasure to have you return and we hope it is very soon.

Warm regards, Riccardo Pinna
Front Office

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Reviewed 3 September 2018

Very happy to find this good Hotel with obliging staffs and good breakfast. The location is near of some Bars, Pizzas and good Restaurants. At least it is on a good Position to the beach or start to trips at the coastline.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank thegoodboy2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione-BW, Responsabile reception at Best Western Hotel Residence Italia, responded to this reviewResponded 9 September 2018

Dear thegoodboy2018,
Thank you for writing a review regarding your recent stay at Best Western Hotel Residence Italia.
We hope you will come back again soon.

Sincerely,
Riccardo Pinna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018

Very old hotel, 20-30 minutes by foot from the beach along the dusty road, no restaurant, noisy rooms, no smoking area. The breakfast doesn't include any hot meals like porridge or omelette. Some staff doesn't speak English at all.

  • Stayed: August 2018, travelled solo
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Review collected in partnership with this hotel
Thank Marina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione-BW, Responsabile reception at Best Western Hotel Residence Italia, responded to this reviewResponded 9 September 2018

Dear Marina, thanks for sharing your experience.
We are sorry to read your dissatisfaction.
Our hotel is just 1,2 km far from the beach, and you have to walk through an asphalted road, equipped with walking lane and bicycle path, that crosses a lagoon where you can admire the flamingos.
Our continental breakfast counts a lot of typical local products, but it's not an international breakfast.
We hope you will come back and see us again soon.
Thank you again for taking the time to write the review.

Sincerely,
Riccardo Pinna

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Reviewed 3 August 2018

The hotel is in a good location which provides easy access to any destination or adventure in Sardinia you can imagine. The rooms are decent size with ingeniously laid out with furniture providing excellent storage space. The bathroom comes with a very functional shower, a bidet and other standard features, simple but yet so Italian. The rooms cleanliness if of the highest standard.
Probably the strongest point is the hotel staff especially the reception who would not hesitate to help you and go an extra mile should you have any demand. We have obtained a lot of useful information about the area and the island in general.
Overall very we have had wonderful time and would definitely come back the next time we come to Sardinia.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank Nebojsa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione-BW, Responsabile reception at Best Western Hotel Residence Italia, responded to this reviewResponded 28 August 2018

Dear Nebojsa,
We appreciate you taking the time to share your experience about Best Western Hotel Residence Italia.
We are glad to know you had a very pleasant stay and look forward to welcoming you back soon.

Warm regards, Riccardo Pinna

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