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Reviews (696)
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All reviewsroof terracebeautiful small hotelring the bellinner courtyardeggs cooked to ordersmall barpretty squareoverlooking the squareold townsouthern spaingrand housetapasjunior suitesuperb hotelrestaurant recommendationsrooms are largebooked this hotel
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Reviewed 25 March 2018

We stayed here with friends for two nights. The Hotel is lovely - a bit old fashioned perhaps but the rooms are spacious, have character and are a nice change from the regular North American style hotel room.
Lola, who greeted us, and seemed to be on duty most of the time we were there was so helpful and goes out of her way to make you feel comfortable and is a great asset to the hotel. We were worried about the parking but she was so concerned and helped us find street parking for the duration of our visit.
Monika, with whom I had corresponded many times regarding our booking helped us in so many ways too - from obtaining tickets in advance for the flamenco festival, to getting our tour of the Lustau sherry botega organized despite it being a holiday in the region.
Breakfast was served in the courtyard and was very good - to be recommended.
From the personal service offered to the lovely, unique building - this is somewhere different to stay and enjoy.

Stayed: February 2018
1  Thank Joanna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GITHOTEL, Dpto. Guest Experience at Hotel YIT Casa Grande, responded to this reviewResponded 2 April 2018

Dear Joanna.

Thank you for your comment.

We will transmit your words to our staff.

We are looking forward to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

In nice area and very central, overlooking a lovely plaza. Rooms are nice and funtional without any extravagance and rooms surround a central space looking down on the lounge. Lovely old-world place, quiet and lovely staff, really nice Ly decorated with taste and class so very romantic. Didn't have the breakfast as seemed a bit expensive and ate out every morning as breakfast places everywhere.

Stayed: March 2018, travelled as a couple
2  Thank P K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GITHOTEL, Dpto. Guest Experience at Hotel YIT Casa Grande, responded to this reviewResponded 2 April 2018

Dear customer.

Thank you very much for your comment.

We always try to offer the best quality of service to our customers.

We are looking forward to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

We chose the Casa Grande Hotel based on the excellent reviews and the location, and it was perfect. We were there only one night hoping to tour a wine bodega and to see the Andulsian dancing horse performance. Our arrival at the hotel was too late to get to a wine bodega that day so Fatima at reception arranged for us to go to one the following morning allowing enough time to get to the horse performance by noon. I can't thank her enough for all the effort she put into the arrangements for us! She made the tour reservation at Lustau Bodega, then because the taxi company phones were down, she went outside to get us one to get to the bodega, then called the bodega to arrange a taxi from there to the horse performance. We had a great day. Thank you, Fatima!

The hotel is lovely and they are so helpful making your stay in Jerez the best it can be. I would definitely recommend staying here.

Stayed: March 2018
1  Thank Marybeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GITHOTEL, Dpto. Guest Experience at Hotel YIT Casa Grande, responded to this reviewResponded 2 April 2018

Dear customer.

Thank you for your comment, it encourages us to keep working.

We are looking forward to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

100% clean! Lovely staff. Beautiful place, our room was on the roof terrace, table & chairs outside the door, sun loungers! Bed very comfortable, room very quiet, would recommend staying here! The hotel has alot of character.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mummyetho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GITHOTEL, Dpto. Guest Experience at Hotel YIT Casa Grande, responded to this reviewResponded 2 April 2018

Dear Mummyetho.

We are very grateful for your comment.

We hope to see you again.

Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

My wife and I stayed for 2 nights at Casa Grande. From the outside, and ignoring the road works, the hotel looks great. The reception and inner courtyard are excellent too, great character. The location is perfect with everything in walking distance. And the staff spoke good English and were super helpful.

However, despite their charm, the rooms were very tired and the bed wasn’t great. WiFi was no existent in the room and patchy at best in the lobby. Our room faced the small square and therefore we got the road noise from early morning.

I came away with one thought; this hotel could be so much better, and probably should be.

Stayed: February 2018, travelled as a couple
3  Thank Rick_Huckstep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GITHOTEL, Dpto. Guest Experience at Hotel YIT Casa Grande, responded to this reviewResponded 2 April 2018

Dear customer.

Thank you for your comment.

We always try to offer the best quality of service to our customers.

We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects and we hope to receive them in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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