We stayed here for a week as a family group of five. It is a beautiful place with a peaceful atmosphere, charming staff, comfortable rooms and an excellent pool area. The deluxe suite where my sister and nieces stayed was palatial. Breakfast was good and lunch perfectly nice if you want to stay in by the pool. Sharon and the other staff couldn’t have been more helpful. The surrounding area is full of interesting things to see. We couldn’t have asked for more.

I am surprised by the positive reviews, as the fewer negative ones are more accurate. This place could be so much better than it is.

The stay started well, with a friendly welcome in the car park, with our bags taken to the room. A quick tour revealed an attractive old property with a lovely warm pool.

We wanted some lunch; there is no menu but after some wait the restaurant managed to provide a couple of plates which can only be described as bland and unappetising.

Staff, albeit friendly, are rarely to be seen; if you want anything you have to go search for them. No one mans the bar by the pool and it can take 20-30 mins to actually get a drink. Used towels and drinks are just left uncleared around the pool.

The pool was nice, but the hotel allows non-guests to join guests and use the pool, adding to the noise level.

We decided to eat out in the evening. On our return at 10pm, there was no ambience - little lighting, no outdoor candles, no pool lights. Just dead, and no staff either.

The “suite” can best be described as a large double, with two chairs and basic furniture. The bathroom was nice, and also clean. The room had an outside area, with a dirty umbrella although still in its ugly plastic cover and 2 basic chairs. No way you would want to spend any time there. The bed was comfortable, but the AC did not work well.

Finally, on leaving, you have to take your bags to the car (presumably due to the lack of adequate staffing).

Fortunately we only booked to stay one night and we were more than keen to make an escape early the next morning. Overpriced for what it is and lacks a customer service orientated approach.