HIGHLY UNDERRATED hotel! Easy to find (just off the exit/by zoo safari) with stunning views of the coastline. Accommodations are far better than the rating suggests. But what really makes this hotel special is the service! The staff are extraordinarily kind, helpful and try to meet every customer request. The days before our daughter’s wedding were very stressful, requiring many sudden, unexpected changes to our plans and those of our guests. The staff was there for us, day and night. We could not have found a better place!

We stayed in Park Hotel Sant'Elia for four nights. It was very clean and comfortable, except for the pillows, which were quite flat & hard.
I found the staff very helpful and courteous. Everyone I dealt with spoke English, including the staff at breakfast and the pool attendant. We had a twin room, which was a good size & had a mini-fridge. We were attending an event in Fasano for the four days so we didn't have much time to spend in the hotel but we did go to the pools once and they were great - clean and well-maintained with a fabulous view of the Adriatic from both pools.
The hotel is extremely handy for the Zoo Safari, although we didn't have time to go there. It's not very convenient for Fasano town, being up in the hills behind the town. It is about 20 minutes' walk to the outskirts of Fasano & an hour to get to the far side of town. The first 15 minutes of the walk are along a pretty busy country road without footpaths or street lighting.
I am coeliac. I only ate at the hotel for breakfast & the gluten-free selection was very limited. Breakfast was almost entirely muffins, cakes and cereal. They had a few boiled eggs and a platter of cold ham & sliced cheese. They did have little packets of gluten-free biscuits and crackers available but I had to ask for them as they weren't out.

Hotel comfortable and reception staff helpful. Able to check in earlier which was appreciated and they helped arrange taxis when needed
Pool is pleasant enough and nice views but we stayed in peak season so very busy and constant loud misidentified playing
Breakfast per other reviews not the best. Very limited fruit available and lot s of cakes/pastry which is not my thing. Coffee machine was good.
We did have an evening meal one night of our stay and this was quite fine, reasonable prices and choices and they offered us a dessert free from the buffet
You really need transport if you stay here. It's a 2 km walk to Fasano and a windy road which is not coming back a time night in the dark. Luckily I did have a torch. Also no proper buses which we had hopes to use to get to other places. We ended up having to get taxis to the other places we wanted to visit from here
Rooms a bit small but ok