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Reviewed 9 November 2016 via mobile

Had a 1 day stay! Love it as its near to nagoya mall and massage area. Room is spacious for 2 person and also have a dining area. Went breakfast at 9plus, luckily there is still food for us. Friendly staff and allow me to have late checkout. Thank you...

Stayed: November 2016, travelled as a couple
Thank Keisha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2016 via mobile

We visited the hotel in Sept 2016. Though they claimed they have refurbished the rooms, but we are disappointed to see leaking sink and disgusting bath tub. The towels are worn out as well.

One night in the hotel, thankfully, 1 night. The bed looked clean but really isn't. Our body itched the whole night, guess there must be plenty of dustmites :(

It's rather disappointing to see that a hotel in such great location -- directly behind Nagoya hill -- has not been properly managed. Hope the management speed up the refurbishment and change all the beds, bedsheets and necessary repairs.

Stayed: September 2016, travelled with friends
1  Thank eTripPlanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016 via mobile

Booked a room through Agoda for a short getaway with my husband. Although i was apprehensive at first, i think it was a good stay for the price paid. We got a room in the new wing and it was comfy and cosy for us, just keep the curtains closed as the view from our window wasnt that good. Breakfast buffet was good,i dont understand why other reviewers are complaining about it. Room was clean but we spotted a small cockroach. I think after the renovations are fully completed it would be better. Just cross a road to get to nagoya hills mall, nothing to complain about the crossing of the road. Overall a pleasant stay with pleasant and friendly staff. And the massage located at the lobby(kokou i think) was really good and affordable.

Stayed: September 2016, travelled as a couple
1  Thank Reeyaa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016 via mobile

We total booked 3 rooms.
One room had renovated, modern feel and clean.
The other 2 rooms still with old furniture and slight dirty feel.

No communication barrel with their staff.

Provided simple buffet breakfast.

Location
Walking distance to the spa secret, Indo Thai massage, Nagoya shopping mall.

Will stay again if the hotel fully renovated.

Stayed: May 2016, travelled with friends
1  Thank Kohyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016

TOTALLY DISAPPOINTED! WEAK WIFI.
Astonished with this creepy this hotel. It was a totally screwed up choice to stay and my whole family members felt like staying in a hunting room with a strange noise all over during mid night. People laughing, walking. Outdated hotel with ony ONE passenger lift (manual button), water heater not working, toilet bowl, bath tub were dirty and smelly. Breakfast was overnight items and best still is uncooked and turn sour ie. beansprout with fried long beans, overlooked on our dinner reservation, reservation staff do not understand simple english, and we were told that we are lucky to have current promotion including dinner. I was pissed off as we are not beggar asking for FREE dinner here. There was not reservation cater for us!!!! Felt humiliated. WALKING DISTANCE TO NYGOYA SHOPPING HILL WAS NOT SAFE WITH MASSIVE TRAFFIC. IT WAS A WORST HOTEL WHICH I REGRETTED TO PAY FOR 6 DELUXE ROOMS RECENTLY. PATHETIC HOLIDAYS FOR MY FAMILY.

Every of the experiences are seriously unforgettable memory for my family members.

  • Stayed: June 2016, travelled with family
    • Location
    • Cleanliness
    • Service
16  Thank Shirley Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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