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2 - 7 of 168 reviews
Reviewed 22 December 2019 via mobile

Stayed 3 nights there with my family. Nice cozy hotel with warm friendly staff and good breakfast. Good location near lots of eateries and transport provided to Nagoya Hills mall, BCS and grand mall.
Good value for money.

Date of stay: December 2019
Trip type: Travelled with family
Thank steve828282
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 December 2019 via mobile

Biz hotel provide a good experience to the guest. Food selections during breakfast was quite good. The pool should needs renovation as the size is very small, even for the kids. Lola at the reception is always smile.

Date of stay: September 2019
Trip type: Travelled with family
Thank d_maryanty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2019

We stayed for 3 days, 2 nights. Requested for iron and board from the 1st day we checked in we only got it at night on the 2nd day of our stay, which left us with no choice but to wear crumpled clothes out. And for those taking the room with breakfast please come for breakfast early, they told us the breakfast was from 6-10am but at 9am they started closing the buffet already and what was left was just left overs. They many staffs but all was gathering in the kitchen, no one clean the tables. We just stacked up our plates on the table including the previous guest plates. Ok now about the room, it wasn't properly cleaned as when we checked-in our room we found pills on the floor not one but a few and also under the bed. The bedsheets have some stains on it.. And to my surprise on our 2nd day of the stay, while we were out the housekeeping staffs entered our room to clean, we didn't even put any signage to request for cleaning or even call to request for housekeeping. They entered without our knowledge! So please do not leave your valuables in the room. (I'm Hinting already) Ok now goes to the wifi, it really Sucks big time, so be prepared to get a batam sim card. For the location wise, can't deny that the location was good, near to diamond city shopping ctr which is walking distance from the hotel, Nagoya hill plaza was nearby..too.. Now all was told, leaving it to you to decide ya...

Room tip: maybe you can try taking family suite.
Date of stay: August 2019
    • Rooms
    • Cleanliness
Thank FieS21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2019

1) Smelly pillows and towels.
2) Dusty floors.
3) Does not block noise at all. Be prepared to be awaken by noisy neighbors or ongoing traffic.
4) The "slippers' is not brand new; it has been used by the previous occupant.
5) The breakfast is terrible. Its so terrible I thought I will settle for white bread. Turns out the white bread is terrible as well.

Do yourself a favor and stay at another hotel.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Peter C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 July 2019 via mobile

This hotel not too far from Nagoya hill plaza. For budget meeting this hotel is still compromise. We have meeting to day was created good moment for everyones who have experience meetingvin this hotel. For meeting meals not bad still able to be compared withbsimilarcother hotels. So far result of meeting was good as expected

Date of stay: July 2019
Trip type: Travelled on business
Thank bambangekasurya
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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