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Premier Inn Sunderland North West Hotel
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    Reviews (314)
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    All reviewsrestaurant next doorliberty brownsretail parkstayed herebreakfast is servedstaff on receptionample parkingcomfortable bedexcellent value for moneyfamily roomcouldn't do enoughcity centreinnscostapaulastadiumsainsburys
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    5 - 10 of 314 reviews
    Reviewed 7 November 2017

    I stop at premier inns all the time because it it where my company books me. The problem now it is getting cold is that the heating system, you turn on an within 5 minutes it is off even though the room was still freezing. I went to reception where they gave me a oil filled electric radiator which was brilliant.

    But why have rubbish electric heaters on walls if they don't work.

    I am sure I am not the first to complain and it will get worse now it is getting colder.

    No body want to get out of the shower into a room as cold as an igloo.

    Like I said in the title, Everything is Premier apart from the heating system.

    Stayed: November 2017, travelled on business
    1  Thank Steve H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 31 October 2017

    • Stayed: October 2017, travelled solo
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with premierinn.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Reviewed 31 October 2017 via mobile

    Booked this premier inn as I combined a family trip to Sunderland to see family and watch the game v Bristol City at stadium of light.
    The premier inn is in a good location for Sunderland City centre and the stadium of light so ideal if travelling for the football. If you are staying here you can leave car in car park for the football.
    It’s well catered for families as well and we had a family room with cot and sofa bed ready.
    Only problem is their is no breakfast offering although there are other establishments nearby.

    Stayed: October 2017, travelled with family
    Thank thegloversfam
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 24 October 2017

    • Stayed: October 2017, travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with premierinn.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    WhitbreadHotels, Premier Inn at Premier Inn Sunderland North West Hotel, responded to this reviewResponded 3 November 2017

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
    Reviewed 17 October 2017

    • Stayed: October 2017, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with premierinn.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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