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Review of JL 1107

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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Birch Bay, Washington

Reviews from our community

Poor - based on 1 review
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Reviews from our community

candj997
Birch Bay, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great view but not clean with urine smell”
Reviewed 30 July 2016 for a stay in July 2016
1
person found this review helpful

We stayed in this 2 bedroom condo from July 22-24. We came here for a weekend getaway to relax by the water. We picked this condo because of the view of the water from the patio. The first thing we noticed when we got to the room was it was heavily scented with glad plug-ins. The smell was so over overpowering it was giving me a headache. We had to walk around and unplug all of them. I think there were 4-5 of them. Once unplugged we quickly realized they were masking the smell of urine emanating from the bathroom!!! Yet you pay $75 for a cleaning fee??!!!! You could tell everything was just quickly wiped but not cleaned. Floor was disgusting. Lack of information to guests as well.... Password for Internet not provided. Propane tank was empty. Not worth paying $675.60 for two nights regardless of location and view. My advice is to stay elsewhere.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Liked best: View of the water
Liked least: Lack of hygiene. Cost for stay
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jul 2016
I am sorry your stay was not up to standard. As I shared in an email to you your check in packet which was left on the table with your keys provides a 24 hour/7 day a week phone number that rings directly to the owner of the company that would have remedied any issues you may have found. We have both maintenance and housekeeping that live on property for immediate response day or night. We have not had any complaints before or after your stay. You were offered a complimentary one night stay should you decide to give us another try and this is still valid for one year. Thank you again for choosing Jacobs Landing and we hope you will give us another try.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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