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NCPWCoffs

Clean, Comfortable, Good Location for Scoresby Business

5.0 of 5 bubblesReviewed 4 weeks ago
This hotel has been good when I visit our business partners in Scoresby - It is out of the hustle and bustle of Melbourne which you may enjoy or not enjoy (E.g. nowhere to walk for dinner etc it's all Uber / taxi). Was very happy with rooms and service - will be back next time
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this review
Responded 1 week ago
Dear Valued Guest,

Thank you for sharing your feedback with us! We're delighted to hear that our hotel has been a good choice for your visits to Scoresby when meeting with your business partners.

Indeed, our location offers a serene retreat away from the hustle and bustle of Melbourne, providing a peaceful environment for our guests to relax and unwind. We understand that dining options nearby may be limited, but we're excited to let you know that Archie's Farm Restaurant & Bar, located within the hotel, offers a delightful dining experience for our guests. We hope you'll have the chance to dine with us during your next stay.

We are glad to hear that you were happy with the cleanliness, comfort, and service provided during your visit. It's our priority to ensure that every guest has a comfortable and enjoyable stay with us.

Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to Scoresby!

Warm regards,

Nicole Pasqual
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (250)
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8 - 13 of 250 reviews
Reviewed 4 weeks ago

friendly staff, great food & service. We booked a staff dinner and stay, from start to finish it was easy to book, staff on the night very lovely to deal with and this made our stay enjoyable. Dinner was affordable and top-quality food.
Overall, a very lovely stay.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 305NettyD73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 1 week ago

Dear Valued Guest,

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience during your recent staff dinner and stay with us.

It's fantastic to know that our staff made the booking process seamless and that you found them to be friendly and accommodating throughout your visit. We believe that exceptional service can truly elevate a stay, and we're delighted that our team was able to contribute to the enjoyment of your time with us.

We're also pleased that you enjoyed the dining experience at Archie's Farm Restaurant & Bar. Providing delicious and affordable meals is something we take pride in, and we're thrilled that you found our food to be top-quality.

Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future!

Warm regards,

Nicole Pasqual
General Manager

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Reviewed 4 weeks ago

Overall a very enjoyable experience. I stayed 4 nights and was upgraded to a king room.
The staff were all very friendly and helpful.
The restaurant was good. Breakfast was good but by the 3rd morning I was a bit sick of having the same cooked breakfast.
Rooms were clean and comfortable but I was very disappointed that they did not offer Foxtel TV and I was stuck with the only the local channels.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jclimo2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 1 week ago

Dear Valued Guest,


Thank you for taking the time to share your feedback. We are delighted to hear that you had an overall enjoyable experience during your four-night stay and that you appreciated the upgrade to a king room. Our team strives to provide exceptional service, and it's wonderful to know that you found our staff friendly and helpful.

We're glad you enjoyed our restaurant and breakfasts, but we regret that the breakfast options felt repetitive by your third morning. I'd like to mention that we also offer an à la carte breakfast menu with a variety of choices that you might find appealing during your next stay.

We apologize for the inconvenience caused by the limited TV channel selection. Your comments regarding Foxtel TV will be taken into consideration as we continuously look for ways to improve our guest experience.

Thank you once again for your valuable feedback. We hope to welcome you back soon and provide an even better experience.

Warm regards,

Nicole Pasqual
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2024

Hyatt staff are always friendly, go above and beyond to assist. I enjoy my stays. The rooms are light and airy, restaurant meals are divine and breakfasts are great

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dawncasse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 1 week ago

Dear Dawn,

Thank you so much for your glowing review! We are thrilled to hear that you consistently enjoy your stays with us and that our staff's friendliness and dedication to service have made a positive impact on your experiences.

It's wonderful to know that you find our rooms light and airy, and that you savor our restaurant meals and breakfasts. We strive to provide an exceptional experience for all our guests, and your kind words affirm that we are on the right track.

We look forward to welcoming you back soon. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

Warm regards,

Nicole Pasqual
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2024

The room was exactly what we expected, comfortable bed, clean bathroom and very spacious. The restaurant in the lobby had perfect service and delicious food.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank MPitty24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 10 May 2024

Dear Valued Guest,

Thank you for your wonderful review! We're delighted to hear that your stay met your expectations and that you found your room comfortable, clean, and spacious. It's great to know that you enjoyed the dining experience at Archie's Farm Restaurant & Bar and that our service and food met your satisfaction.

We appreciate your feedback and look forward to welcoming you back for another excellent stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2024

Lovely place, perfect, very clean and lovely helpful staff.
Breakfast was delicious but issue with coffee machine

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jacquidonovan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 10 May 2024

Dear Jacqui,

Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and found our accommodation to be lovely and perfect. We appreciate your feedback about the coffee machine, and we will ensure to address this issue promptly to ensure a seamless experience for our guests in the future.

We hope to welcome you back soon for another delightful stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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