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jacquidonovan

Great accommodation

5.0 of 5 bubblesReviewed 7 May 2024
Lovely place, perfect, very clean and lovely helpful staff.
Breakfast was delicious but issue with coffee machine
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this review
Responded 9 May 2024
Dear Jacqui,

Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and found our accommodation to be lovely and perfect. We appreciate your feedback about the coffee machine, and we will ensure to address this issue promptly to ensure a seamless experience for our guests in the future.

We hope to welcome you back soon for another delightful stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (248)
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Traveller rating
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11 - 16 of 248 reviews
Reviewed 28 April 2024

Thank you for the wonderful reception we received on arrival and during our stay. Being for medical reasons it made it all less scary.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Christine E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 30 April 2024

Dear Christine,

We are truly touched by your kind words! It was our pleasure to provide you with a warm and welcoming experience during your stay, especially during what must have been a challenging time. We are glad we could make your stay a little less daunting, and we wish you all the best with your medical journey. If there's anything else we can do to assist you, please don't hesitate to let us know.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2024

Delicious and verities of food. Welcoming and helpful staff. Great location. Comfortable and Clean rooms.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank wickydj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 30 April 2024

Dear Valued Guest,

We are thrilled to hear that you had such a wonderful experience during your stay with us! It's fantastic to know that you enjoyed our delicious variety of food, welcoming staff, great location, and comfortable, clean rooms. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future!

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Reviewed 23 April 2024

We attended a concert at Caribbean Gardens and it was perfect for this. It was a 20 minute walk. The hotel is easy to access and has plenty of parking. The hotel is beautiful and modern.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank asbrady2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 30 April 2024

Dear Valued Guest,

Thank you for sharing your experience! We are delighted to hear that our hotel was the perfect choice for your concert at Caribbean Gardens. It's great to know that you found our location convenient and enjoyed our beautiful and modern facilities. We appreciate your feedback and hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

Very new & clean & staff deliver exceptional customer service especially Esmail. Would definitely stay here again if going to a concert at the Carribean Park.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kerald71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 30 April 2024

Dear Kerald,

Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your stay with us and that our location, cleanliness, and customer service exceeded your expectations. We look forward to welcoming you back for your next concert at Carribean Park!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2024

Excellent, clean, tidy, staff very polite, food excellent. Room was excellent with very good lighting, nice touch with the under lighting in various areas. Nice and quiet too

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank pippym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 22 April 2024

Dear Valued Guest,

Thank you for taking the time to share your wonderful feedback about your stay.

We are thrilled to hear that you found our hotel to be excellent, clean, and tidy. It's great to know that our staff made a positive impression with their politeness and that you enjoyed the excellent food we offer.

We are delighted that you appreciated the lighting in your room, including the underlighting in various areas, and found your stay to be nice and quiet.

Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the near future!

Warm regards,

Nicole Pasqual
General Manager

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