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tth0mas26

Beautiful

5.0 of 5 bubblesReviewed 5 Mar 2024
Beautiful motel close to family and friends.
Very easily accessible.
Love the carpark.
Very clean and staff extremely helpful and efficient.
Would recommend this property to anyone intending to stay in the SE suburbs of Melbourne.
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this review
Responded 6 Mar 2024
Dear Valued Guest,

Thank you for your lovely review! We are thrilled to hear that you found our hotel beautiful and conveniently located for visiting family and friends in the south eastern suburbs of Melbourne.

It's great to know that our car park was convenient for you and that you appreciated our cleanliness and helpful staff. Recommendations like yours mean the world to us, and we are grateful for your support.

We hope to welcome you back soon for another enjoyable stay!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 5 March 2024

Great place to stay for my business trips. Friendly staff, great food and variety, very comfortable rooms with a desk to work on when required, comfortable couch to relax. Overall it is a great place for me to stay and i have been staying here weekly since it opened. Staff are always very helpful.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Matthew H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 7 March 2024

Dear Matthew,

Thank you so much for your glowing review! We are thrilled to hear that you've been enjoying your stays with us for your business trips. Providing a comfortable and convenient experience for our guests is always our top priority, and we are delighted that you appreciate our friendly staff, delicious food options, and comfortable accommodation.

It's wonderful to have you as a regular guest, and we look forward to continuing to exceed your expectations on each visit. If there's ever anything more we can do to enhance your experience, please don't hesitate to let me know.

Safe travels until we see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2024

Breakfast should be better
Rooms should be cleanest
Price was expensive
Pool should be done
Gym was weak
Don’t have variety for food and breakfast
Facility was poor
Other thing was good
Responsibility was good

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank muso632341
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 28 February 2024

Dear Valued Guest,

Thank you for taking the time to share your feedback with us. We appreciate your insights, and we apologise for any shortcomings you experienced during your stay.

We understand the importance of a satisfying breakfast experience, and we regret to learn that we did not meet your expectations in this regard. Your comments about the cleanliness of our rooms are concerning, as maintaining a high standard of cleanliness is one of our top priorities. We will address this issue with our housekeeping team to ensure improvements are made.

We take your comments about the pool and gym facilities seriously and will explore opportunities for enhancement to better meet the needs of our guests. Additionally, we will review our food options to provide a more varied selection for breakfast and other meals.

While we are pleased to hear that there were positive aspects of your stay, we are committed to addressing the areas where we fell short. Your feedback helps us identify areas for improvement, and we appreciate your honesty.

We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

Best regards,
Nicole Pasqual
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2024

All aspects of the service were of the highest standard and I could not fault the service in any way. The conference facilities and catering were well above any that I have experienced in the past and I would highly recommend holding your business conference at Hyatt Place Melbourne Caribbean Park.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank pkelly2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 27 February 2024

Dear Valued Guest,

Thank you for your glowing review!

We are thrilled to hear that you found all aspects of our service to be of the highest standard during your business stay at Hyatt Place Melbourne Caribbean Park. It's wonderful to know that our conference facilities and catering exceeded your expectations and stood out among your past experiences. Your recommendation means a lot to us, and we would be honored to host your business conference again in the future.

We look forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2024

Hyatt Place Melbourne was a great place to stay, very satisfied with the service, food and amenities.
Would recommend it to everyone whom after a place for business conference or even a family go away.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jimmy_Pereira
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 27 February 2024

Dear Jimmy,

Thank you for your fantastic review! We are delighted to hear that you had a great experience during your stay at Hyatt Place Melbourne Caribbean Park. Providing excellent service, delicious food, and quality amenities is always our goal, and we are thrilled that we met your expectations. Your recommendation means the world to us, whether it's for a business conference or a family getaway.

We look forward to welcoming you back soon for another wonderful stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2024

I am a repeat visitor to the Hyatt Caribbean. Always a pleasure to stay here. A home away from home, with all amenities, spacious suites, lovely staff. Plenty of dining options in house and close by. A central location for the Dandenong's.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jokear2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Pasqual, General Manager at Hyatt Place Melbourne Caribbean Park, responded to this reviewResponded 27 February 2024

Dear Valued Guest,

Thank you so much for your kind words and for choosing to stay with us again at Hyatt Place Melbourne Caribbean Park. We are thrilled to hear that we have become your home away from home and that you enjoyed our spacious guestrooms, amenities, and the hospitality of our staff.

It's fantastic to know that you appreciate our central location and the variety of dining options available both on-site and nearby. We can't wait to welcome you back for another wonderful stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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