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“Birthday booking cancelled at short notice”
Review of Victors

Victors
Ranked #6 of 44 Restaurants in Hale
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Victors offers a menu of Modern American small plates and has been designed to share with dishes served to the centre of the table, creating a social and relaxed environment. Menu highlights include Black Cod, Lobster Tacos, Sushi and Raw Bar platters, & Lamb Cutlets presented on a konro grill. The menu is complemented by an extensive beverage offering including a wine list sourced by our in-house experts and innovative cocktails designed to provoke the senses.
Reviewed 6 April 2018 via mobile

I had not eaten here before and now will not be doing so on future. Some weeks ago I reserved a table for Sunday lunch with friends as a birthday surprise for my husband. Now at less than 3 days' notice they email to say they can't honour the booking as they have a private party...offering breakfast instead! Having said that, looking at some recent TA reviews perhaps we have had a lucky escape.

2  Thank Greenjag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResponse-From, Manager at Victors, responded to this reviewResponded 9 April 2018

Hi.

Thank you for taking the time to review, We can only apologise for your frustration. Would we would certainly advise sending your contact details to andrew@victorshale.co.uk our General Manager, who will be in contact regarding your review.


Thank you
The Victors Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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63 - 67 of 528 reviews

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Reviewed 4 April 2018 via mobile

Terrible service, my friends birthday but it took 20 mins for someone to come take a drink order we had to call them, then took 4 members of the staff to work out the menu as being a vegetarian they all had no idea what was and what wasn’t ,taking our drinks off the table while still full. Overall very very disappointing overrated wanted you out quick couldn’t relax won’t be going back

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResponse-From, Manager at Victors, responded to this reviewResponded 9 April 2018

Hi,

Thank you for taking the time to review. We are disappointed to hear of your feedback. Please could you send your contact details to andrew@victorshale.co.uk our general manager who will contact you asap.

Thank you
The Victors Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Arrived just before 7.30pm and had some fab cocktails. They had just changed the cocktail menu but still whipped up something from the old menu. Food was amazing. Rib eye steak was superb and the spinach was a great accompaniment. My only niggle was the the lobster tacos were a bit light on the lobster. Music turned up about 9 ish and the whole atmosphere changed. Singing at the tables by a few, me included although I wouldn't label it as singing. Andrew the manager is a great bloke. You can see not only is he professional but he really looks after his staff. Waitress was lovely, so much so we left a £12 tip for three of us.. Brilliant night will be revisiting soon.

1  Thank panda11079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResponse-From, Manager at Victors, responded to this reviewResponded 9 April 2018

Hi,

Thank you for taking the time to review your recent visit. It sounds like our team really looked after you! We will pass your comments onto the team. We hope to see you again soon!

Thanks
The Victors Management Team

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Reviewed 1 April 2018 via mobile

Visited in February and even though a waitress spilt a drink down my boyfriend it was a great evening and couldn't complain. Returned Easter weekend though and was a little let down by the service! Surprised to see a new menu but a few things on it weren't even available to order that day. Might just be that it's new and they are getting used to it. Still top food and lovely venue though and would return.

2  Thank LucyHutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResponse-From, Manager at Victors, responded to this reviewResponded 9 April 2018

Hi.

Thank you for your recent review. We appreciate your comments and will look into it. On a positive note, we are delighted to hear that you will return and love visiting our venue.

Thanks
The Victors Management Team

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Reviewed 31 March 2018 via mobile

Popped in for drinks after an amazing meal at Yumu. If you’re young, enjoy people watching and music played at a volume that stymies conversation then you’ll be fine. The cocktails we had were fabulous but, depressingly, I realise that I’m too old for Victor’s on a Friday night.

1  Thank IRT68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VResponse-From, Manager at Victors, responded to this reviewResponded 9 April 2018

Hi,

Thank you for taking the time to review. Your never too old to enjoy a little party, although we do understand your comments. We do hope you will join us another time.

Thanks again,
The Victors Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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