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Ian H

All great except the very rude receptionist

Review of Sailom Hotel
4.0 of 5 bubblesReviewed 5 Nov 2019
We had some confusion over an extra bed in the booking process which was handled very well over the phone by a lady at the hotel. She told us to simply ask for it at check in but when we did the male receptionist was very rude to my Thai wife. I stepped up to the counter and he immediately shut his mouth but maintained an attitude and I had to ask twice for the room key which he eventually slammed down on the counter.
That said, the rooms are clean, there are two nice pools and the food and service in the restaurant is excellent. We have been going there for 15 years and will be back despite the idiot on the desk who needs to change jobs to something that does not involve talking to people.
Date of stay: October 2019
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9 - 14 of 191 reviews
Reviewed 11 July 2019

This hotel is a bit old, but very good, rooms are clean and everything works. Restaurant is nicest a bit expensive (for average Thai standards). Hotel is right on the beach, the water is beautiful. It has 2 swimming pools, both are very good. Would recommend this hotel to anyone who is going up to Hua His.

Date of stay: January 2019
3  Thank PoohWard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2019

Location - Next to a clean beach and near to the market
Rooms - Clean & comfortable
Service - Friendly & welcoming
Food - Fantastic
Pool - 2 pools, clean & nice

Most fantastic factor of this hotel is huge and clean beach side. In full moon nights, it gives a divine view. Restaurant is situated next to the beach.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank ChanaSanda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2019

We came with family, good service, location very good, friendly staff, room OK, clean, connecting door was helpful with kid. Breakfast OK but compared to room price to expensive, should be included. Walking distance to new mall Blue Port, good for immigration tasks because mall has a service desk from immigration in basement, great.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Marc W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2019

The hotel is an older Thai style hotel resort, but very comfy , rooms were spacious , well kept , air con worked well wifi was ok , good views from my window , restaurant meals were good , breakfast buffet was good , being on the beach was a nice change from having to travel to get to the beach , plenty of relaxing beach activities if you like to , close to malls or a short tuk tuk ride to the night markets ,night life and other restaurants in the town center..

Date of stay: April 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steve M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2019 via mobile

We stayed 1 night, 2 rooms during 15-16 April. Great location next to the beach. Service is good, room is clean. Delicious food, we had dinner at hotel restaurant also breakfast we enjoy so much. Thank you for all the service. We will come back for sure.

Date of stay: April 2019
Trip type: Travelled with family
1  Thank NumphuengK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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