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“It was ok”

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Dromoland Castle Hotel
Certificate of Excellence
Reviewed 3 weeks ago

This was our honeymoon and we were delighted by the pictures online. Didn't meet that. Ashford Castle and Hayfield Manor were better.

Baggage/car team was great!
Other guests were loud and disrespectful most of the night. Didn't feel like a 5-star experience. My husband and I barely slept. Room decor was ok.
Was close to Shannon.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
1  Thank happytravels343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Nolan_GM, General Manager at Dromoland Castle Hotel, responded to this reviewResponded 2 weeks ago

Dear happytravels343

I am very sorry that your recent stay with us was less than satisfactory. I will certainly investigate and discuss your comments with the management team; I hope you would consider returning to Dromoland Castle so that we may have the opportunity to restore your faith in our hotel.

Sincerely

Mark Nolan, General Manager

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26 - 30 of 3,544 reviews

Reviewed 3 weeks ago

Been coming to dromoland all my life twice a year and I’m sure I’ll keep on doing so. Everyone has always been helpful and polite. Looking forward to coming back in March 2018 and we are also aiming to get married there.

  • Stayed: November 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank HARRYGRAY95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Nolan_GM, General Manager at Dromoland Castle Hotel, responded to this reviewResponded 2 weeks ago

Dear HARRYGRAY95

Thank you for taking the time to share your feedback with us on Trip Advisor. It is always such a pleasure to welcome you back to Dromoland. We look forward to seeing you in March and hopefully working with you on your upcoming nuptials.

Sincerely

Mark Nolan, General Manager

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Reviewed 3 weeks ago

I really enjoyed my stay. Everything was at my fingertips. There was no need to go off property. There is plenty to do. I enjoy the history Steven the carriage driver shared as we ventured around the grounds. The staff are outstanding.

  • Stayed: November 2017, travelled with friends
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Review collected in partnership with this hotel
Thank Debsalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Nolan_GM, General Manager at Dromoland Castle Hotel, responded to this reviewResponded 3 weeks ago

Dear Debsalee

I am delighted that you enjoyed your recent stay with us at Dromoland Castle. I will be sure to share your kind comments with all of the team. Stephen will be thrilled he got a special mention!

I hope you would consider a return visit to us if traveling in the area again, we would all be so pleased to welcome you back.

Sincerely

Mark Nolan, General Manager

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Reviewed 4 weeks ago

3 Days of bliss.From the time we arrived until the time we left, all staff were courteous and attentive in every detail.Even if was just to say hello as we passed.Customer service at its best.Well done all

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 447ark123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Nolan_GM, General Manager at Dromoland Castle Hotel, responded to this reviewResponded 3 weeks ago

Dear 447ark123

Thank you for your wonderful review and feedback which I was so pleased to read.

The team here at Dromoland are continuously striving to provide warm and attentive service to our guests so they are thrilled to hear that you appreciated it so much. Many thanks again for the most encouraging feedback.

Sincerely

Mark Nolan, General Manager

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Reviewed 4 weeks ago

My third stay at Dromoland did not disappoint...it never does. From the minute of arrival to the moment of departure -- everyone was funny, professional, and charming to be around. At any price, worth every penny! I was sad to go. For anyone arriving or departing from Shannon, it is only a 10 minute drive. A must do if luxury is your preference.

  • Stayed: November 2017, travelled solo
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Review collected in partnership with this hotel
1  Thank BuckyCharms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Nolan_GM, General Manager at Dromoland Castle Hotel, responded to this reviewResponded 3 weeks ago

Dear BuckyCharms

Thank you for your wonderful comments, it is always such a pleasure to welcome back our regular guests. We all look forward to hopefully seeing you again soon.

Sincerely

Mark Nolan, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dromoland Castle Hotel

Address: Limerick-Ennis Road | Co.Clare, Newmarket-on-Fergus, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Clare > Newmarket-on-Fergus
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Newmarket-on-Fergus
Price Range: $311 - $1,204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dromoland Castle Hotel 5*
Number of rooms: 100
Official Description (provided by the hotel):
With an extraordinary history stretching back to the 5th Century, the Dromoland Castle 5 Star Hotel in Ireland was originally the ancestral home of one of the few families of Gaelic Royalty; direct descendants of Brian Boru, the High King of Ireland. Approached by a meandering drive that passes acres of magnificent lawns, this Irish 5 star luxury Castle Hotel overlooks its own Championship Golf Course and a glistening lake which commands the panoramic beauty of the surrounds. ... more   less 
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Also Known As:
Dromoland Castle Ireland
Castle Dromoland Ireland
Dromoland Castle Hotel Ireland/Newmarket-On-Fergus

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