We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Treated like second rate guests”
Review of WB Villa

WB Villa
Ranked #1 of 3 Restaurants in Habaraduwa
Price range: USD 15 - USD 50
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: A sensational 2 room boutique hotel and restaurant in the south Gold Coast of Sri Lanka. WB is a private house but also the essential location for food and sun-seekers; it’s a secluded and stylish retreat just minutes from Galle where you can relax by the sea and indulge in delicious Italian cuisine accompanied by a good choice of wines. Chill out in tropical lounging pavilions, go for a dip in the beautiful coral lagoon and dry off on sun drenched loungers whilst enjoying the beautiful panorama of the ocean. The Italian owner’s classic architectural styling has been cleverly combined with monochrome interiors and luxurious furnishings that invite you to do no more than relax and imbibe.Indulge in a daily-changing menu that includes homemade choice of sauce for pastas, freshly baked "ciabatta" bread and plenty of fresh seafood. Items such as Italian antipasti and real Extra Virgin Olive Oil are specially imported from Italy for authenticity. Evening menus can always be pre-arranged whilst our scenic location makes WB the ideal place to host private parties that can be tailor-made to meet your individual desires and needs. You are welcome and as the coral lagoon offers safe and secluded swimming year-round it is a comfortably reassuring choice.
Reviewed 1 week ago

I booked a table at this restaurant for a surprise birthday dinner for my partner. When we arrived there was only one empty table for two and we were seated at this table. After we ordered dinner, and the table had been set up for our food, one of the staff told us we had to move to another table (which has since become empty). We were told one of the in house guests, always sat at the table we occupying, and the guests could/would not sit anywhere else, so rather reluctantly we changed tables. As it happened, we had finished our meal, paid and left before anyone else arrived. The staff were not overtly friendly but efficient. Sadly the evening was somewhat soured by being made feeling like second rate guests.

    • Value
    • Service
    • Food
Thank robtai2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (145)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 145 reviews

Reviewed 30 April 2018

we were at there at lunch.. it was so nice Amazing setting in front of the beach..
food was Amazing..

    • Value
    • Service
    • Food
Thank Hemamali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

We loved the food at WB Villa, however I have to agree with the other reviews - the service was terrible! When we got there I had to wander around to find someone to take our order, we then felt for the rest of the evening as if we were imposing on the staff by ordering anything, not a single smile, the waiter would literally walk up to our table and stand there and wait for us to order.. Such a shame as the setting is beautiful, and the food really is delicious.

    • Value
    • Service
    • Food
Thank LucyT1750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

I love this place - consistently AND EXCELLENT food in a peaceful oasis. The service is excellent and all of the pasta is made on site daily. My favorite is the Pasta Matriciana and the grilled squid appetizer.

2  Thank Sazza888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Me and my boyfriend visited the restaurant as external guests after making a phone reservation. We had high hopes for a nice dinner together and had saved this restaurant for one of our last nights together in Sri Lanka.

To summarize the service:
- No interaction from the waiter, not asking once if we wanted anything to drink. We had to ask for cocktails, for wine to the starter and main course, and not even one single question if we wanted water in our empty glasses. We had to pour water ourselves from the plastic bottle on the side of the table, as well asking for a refill.
- We were seated and directly the starter was on the table without any drinks in our glasses and the waiter couldn't even be bothered to take away the "decoration" plate so my boyfriend could properly start to eat his starter.
- The unused cutlery stayed on the table the entire time. I didn't order any starter but still when my dessert was served the bread plate was on the table, the bread, oils and different spare bits of cutlery. I ordered a spaghetti in an Italian restaurant and I wasn't even offered a spoon, which for me was a bit odd.

Some might see this as smaller details and so did we at first, but when the dessert was eaten and three guys was just standing around literally STARING at us we became uncomfortable and upset. They started to close the doors around us, taking in the outdoor furniture and after that just surrounding us staring and waiting for us to ask for the bill.
Since it was so uncomfortable even though we wanted more drinks we asked for the bill.
We paid cash and we didn't even receive the change, they just assumed themselves that it was intended for them.

Overall, the experience in terms of the overall service was one of the worst we have ever experienced, which can also be hard to explain and pinpoint in detail. We just didn't feel wanted, and we definitely were a hassle for the guys by visiting their restaurant. We moved on to another place for drinks afterwards where we felt welcomed!

We hope it was just a bad night and that they make other guests feel more welcomed and satisfied.

At least the food was good, solid Italian food, compliments to the chef!

Thank Lovisa Å
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed WB Villa also viewed

Unawatuna, Galle District
Unawatuna, Galle District
 
Galle, Galle District
 
Koggala, Galle District
 

Been to WB Villa? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing