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All reviews the pub steep hill loose tea with freshly squeezed orange juice white horse huge bathroom fish and chips stayed one night room was spacious great room open fire town centre an overnight stay lovely place member of staff little touches breakfast was delicious
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Reviewed 26 November 2017

We could not have been more charmed or pleased with our experience at The Castle Inn. It started months earlier with Tom, the GM, who was communicative and helpful in booking us and making accommodations for our kids. And it ended with Tilly, who graciously helped us as we arrived to the Inn late (we had tickets to a concert at the Music Centre nearby). She got us checked-in, seated, fed, called us a cab, took care of our billing, and chatted with us later that evening as we wound down our trip with one last pint and g&t.

All of the above should be expected in hospitality but it’s all too rare. And still, our experience stood out. We were treated as family. The place is to-die-for charming and warm and the rooms are absolutely lovely. (And they are quiet and feel very private, even above a pub.).

To our deep disappointment our stay was literally only 11 hours from check-in to departure. They still made this impression on us. Well done. We would return in a heartbeat, and hopefully can stay longer than one next time.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Ambassador94679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

We stayed in room 4 which was decorated lovely. The staff were all extremely friendly and helpful. We had an evening meal and breakfast which tasted amazing and was reasonably priced. Would definitely recommend and would love to return soon.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank rroger_389473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

Ideal place to stay. Clean, warm room. Excellent food and fantastic beer. Would definitely recommend it. The staff were very friendly. This place is a real gem in a beautiful part of the country. Hope to be back soon.

Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

Staff were very welcoming and helpful. The room was very comfortable although it would have been good to have brighter lights and shelves at the side of the bed. How good to have such a fast-boiling kettle. In spite of the room looking out onto the roundabout it was not noisy.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank providence2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

We stayed one night at The Castle Inn on our way to Devon. Our room was fine, marred only by a toilet that kept running. However, the staff were very helpful about this and reduced our bill as a result. The bed was large and comfortable. The dark brown carpets on stairs and landing did show signs of not being hoovered recently. Breakfast was rather strange as it was all requested from the bar and seemed understaffed that morning.

Room Tip: Could do with instructions re the heating which was a radiator in the bedroom and switches for the under floor heating and towel rail in the bathroom.
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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