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“Disappointed; not as usual Red Lion. ”
Review of The Red Lion

The Red Lion
Ranked #11 of 21 Restaurants in Welwyn
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Whether you pop in for a scrumptious Sunday roast, a tempting dessert to satisfy your cravings for a sweet treat, or a celebratory meal with family and friends, you’re sure to find everything you need in The Red Lion. With its delicious menus, stylish yet comfortable interiors, and friendly atmosphere, you’ll be able to dine and indulge in the optimum style and comfort. Set outside Welwyn Garden City, just on the edge of Sherradspark Woods, the picturesque countryside setting adds yet another attractive dimension to this family orientated pub. Bursting with character and charm in every corner, whether you choose to drink or dine with us, you’re sure to leave with a smile in your face. We’re also a child friendly pub, so please feel free to bring your little ones along – they’ll love tucking into our dedicated children’s menu.
Reviewed 3 October 2017 via mobile

Came on a very quiet time, 3-3:30. Service aside my dog getting really good attention from one of the young stuff (who left for a break later on I guess) was very poor.
Had the fish special and it wasn’t fresh, I didn’t have a chance to tell about this cause no one did a check back on any of the courses I had.

The soup I had for my starter was really good, gotta say.

Then ordered a cheese board which only came with 2 out the 4 cheeses advertised on the menu (still paid full price), again, no one came to check if everything was alright.

Funny enough, at the end I told the manager (who was the one waiting my table at the time) about missing 2 type of cheese and he all he said was: “oh, ok”
Hope you read this manager with the beard (Don’t know your name sadly) and learn that customers comes before the cellphone and the laptop.

No way Im coming back neither give good references about this place.

Date of visit: October 2017
4  Thank Fermin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Red Lion, responded to this reviewResponded 12 October 2017

Fermin G, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I will speak to our Head chef regarding the cheese suplliers to ensure that will have all the options availble. I can only apologise on the behalf of The Managment team that you feel let down on this occasion. We welcome all feedback , so we can continue to improve.

Regards

The Red Lion Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 - 97 of 571 reviews

Reviewed 25 September 2017 via mobile

Recently ate here as a group of 10 to celebrate my son's birthday. Lovely setting, bar area cosy with plenty of seating and the restaurant is well laid out. The menu has a good variety of dishes to choose from and the quality of the food was fantastic. The service was great - professional, attentive and efficient. Deputy Manager Carly really went out of her way to ensure we had a great evening! Would highly recommend.

Date of visit: September 2017
Thank NHoseason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Red Lion, responded to this reviewResponded 1 October 2017

Hi Nhoseason, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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Reviewed 24 September 2017

I have been to the Red Lion a few times and it rarely disappoints. Most recently for a romantic meal, but previously for large family meals.

After a long walk without a booking, they fitted us in and service was warm and friendly The range on the menu is always good and high quality, the restaurant is traditional but light and open, can be busy but service quality is good.

Date of visit: August 2017
    • Value
    • Service
    • Food
Thank Ady_JD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Red Lion, responded to this reviewResponded 1 October 2017

Hi! We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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Reviewed 18 September 2017

Really enjoyed all three of my courses, would have to go every day for a month to get through all the menu choices i liked the look of....

Date of visit: September 2017
    • Value
    • Service
    • Food
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Red Lion, responded to this reviewResponded 25 September 2017

Dear Jason
We glad you like the look of our menu as much as we do! We hope to welcome you back very soon.
The Red Lion Management

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Reviewed 17 September 2017 via mobile

Visited on a Saturday night. Firstly the front of house were nowhere to be seen to seat us. After waiting for a few minutes to be seated we were eventually shown to our table. The food was excellent! But it felt as though the staff were just going through the motions and the experience all felt slightly robotic. We had to ask a few times to remind the waiters that we ordered drinks ten minutes ago / that we wanted the bill. But overall very good ambiance and the food exceeded our expectations.

Date of visit: September 2017
Thank LukeSPrescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Red Lion, responded to this reviewResponded 22 September 2017

Luke, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to seeing you in the future. Take care!

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