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“Warm and comfortable with plenty of space for the...”
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Very good
28 reviews
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Overview
Holiday Rental House -
6 Bedrooms, 4 Bathrooms, Sleeps 14
Westbury on Severn, Forest of Dean, Gloucestershire, England

Reviews from our community

Very good - based on 28 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
erictrott...
salisbury
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice holiday ruined by the owners, choose another house!”
Reviewed 9 October 2012 for a stay in August 2012
13
people found this review helpful

Stayed with a group of friends including children.The owner demanded £100 cash as security deposit on first day, without any details of what this covered (or a receipt). When we left the property it took over two weeks to receive a cheque back, and a deduction had been made for an item that was already broken on our arrival. The owner refused to even take our calls or return our texts and Sykes holidays were no help whatsoever.

Be warned,DO NOT GIVE THIS MAN YOUR MONEY, there are plenty of other holiday cottages that do not have this policy, choose one of them. The owner behaved outrageously and we have no way of getting our money back,

Other points: the owners son took upon himself to shout at one of the children who dared to cross an invisible line into the owners garden (she was in fact in the 'shared paddock area')
We were told to keep the noise down (it was a 12 person family house in summer with outdoor bbq)
On the last night we were informed (by text) that we were expected to take all our rubbish and recycling to the recycling centre, a 45 minute round trip) before departure at 10.00am The oven would not work on the first night, so we had to order an expensive 12 person takeaway, the owner arrived the following day and showed us how to make it work (switch was broken) and said, "I should really leave a note attached to explain that",

On last day when confronted with all these queries we were told by the owner that we "should have referred to the guest manual", which (by the owner's wife's admission) the house did not have.

If you choose to stay here, good luck, because I do not know how you will ever prove that the items allegedly broken in the house were not down to you. It is our opinion that the owner sought to recondition the house at our expense.We paid a lot of money to rent this house and we would never rent a holiday home from this owner again. We have given him many opportunities to clarify why part of our deposit was retained, but now after 2 months we have given up and this honest review is our only way of expressing our disappointment.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: good family sized house and garden
Liked least: attitude of the owner and his family,
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Reviewed 13 April 2012 for a stay in February 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dawn S
High Wycombe, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing, everything thought of!”
Reviewed 12 January 2012 for a stay in December 2011

Spending christmas away from home, well not here as it was so very homely! The owner made sure we had everything we needed to have a once in a lifetime large family gathering. He even sorted out a TV for the older children to use in the sun room for their games consol. The location was spot on. fab for long walks or shopping only short drive away.
Just excellent in every way!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: not allowing a dog
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon.
Reviewed 7 January 2012 for a stay in November 2011
4
people found this review helpful

Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bucks
Reviewed 16 September 2011 for a stay in July 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 65+
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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