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“Where is the chef?” 2 of 5 bubbles
Review of L'Ernz Noire

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L'Ernz Noire
Ranked #2 of 2 Hotels in Grundhof
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Where is the chef?”
2 of 5 bubbles Reviewed 20 September 2011

I stayed at this hotel about 10 years ago, a beautiful place, clean and very stylish decorated. A problem showed up after I ordered a normal menu of salmon fish. Apparently the chef was not able at all to do his job as it was a terrible experience. I complained about this and got a second table which was even worse. Finally I ordered a coffee with a cognac. Believe it or not but the hired (temporary?) server did not even understand French or English. I had to grab the bottle myself ... It was a total disaster and back in Sweden, where I live, I compared this hotel with the famous John Cleese "Fawlty Tower" sketches.

Anyway, I returned to this place 3 years later, where everything was normal . probably the original chef was back in town and I had nothing to complain of.

Now, this year in september 2011 I returned with my wife hoping that all would be fine. To my great horror the chef must have been totally out of his mind when serving my wife a so-called exotic salad. The air was filled with a disgusting stink of vinegar and even outdated olive oil. My wife almost spewed and even I could not keep myself in place. We complained and my wife got a second try which was the same or even worse.
Old olive oil, to much vinegar and a cold piece of chicken. Absolutely disgusting!

Ordering a Cappuccino resulted in a black coffee, not anything like a fresh cappuccino or espresso..

I've seen good reviews on the chefs capabilities at this hotel on other I-net site. But this story is not made up. The chef is a disaster at this place and should not have a license to work in any kitchen.

signed:

Bram Bottema
Sorunda
Sweden

  • Stayed September 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank SM0FLY_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
    4
    12
    7
    5
    0
See reviews for
5
18
Solo
0
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Provence
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 18 November 2007

This hotel is very handy for exploring the Moselle valley.

First, rather gloomy, impressions can be deceptive. The young chef and owner was in charge at the desk and showed us to a spacious, comfortable room with one of the largest bathrooms we have ever seen.

The room was fairly quiet although it faces a busy road. In summer traffic noise could be disturbing.

The dining-room was very 'girly' in style, supervised by a lovely sommelier and the chef in person. We declined the tasting menu as being too copious, but the a la carte was full of local / seasonal produce. This chef is passionate about his food and his country. We had an excellent dinner.

Breakfast was fantastic, with home-made (by chef) bread and jams.

L'Ernz Noire was excellent value for money, we will return.

  • Liked — Lots of room, excellent food
  • Disliked — Possible traffic noise especially in summer
  • Stayed October 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Ernz Noire

Property: L'Ernz Noire
Address: 2 Route de Beaufort, Grundhof 6360, Luxembourg
Region: Luxembourg > Grevenmacher District > Grundhof
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Grundhof
Price range (per night): $104 - $141
Hotel Class:3 star — L'Ernz Noire 3*
Number of rooms: 11
Reservation Options:
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