The holiday didn't start too well - when we arrived the caravan was cold, grubby and smelled of dog. Once the boiler was fixed and we had heating and hot water, that was an improvement.
The caravan looked like it had had a wipe over rather than a clean: there was mould on the lounge curtains, the floors were dirty, the cutlery drawer had what I hope was just spilled coffee granules in it, and the kettle was full of brown limescale. The advertised tea, coffee and milk were not provided, and the advertised crisp clean linen was limp threadbare linen, with wafer thin pillows without pillow protectors, so it was easy to tell how well used they were - when I put her to bed the first night, my daughter asked if the beds hadn't been changed because the pillow smelled and she was right, it did.
The caravan itself is roomy and comfortable, in an ideal position right next to the entertainment complex. The caravan park was lovely: we enjoyed the pool, beach and playparks, and there was plenty to do onsite.
Good points: the caravan park amenities are good, the caravan's position is perfect, the caravan is spacious, and once the boiler was fixed the shower was nice and hot and the central heating warmed the place up quickly.
Not so good points: the overall upkeep of the caravan I don't think is sufficient if you are expecting guests to pay to use it. The bedding was old and worn, the cleaning was minimal at best, and the caravan felt neglected overall.
We had fun on the caravan park, and the caravan has it's good points, but I wouldn't recommend it unless it got a deep clean and brand new duvets, pillows and linen. If that happened then I'd probably go again but otherwise, no.
I had a wonderful week with my 3 children. Loads of stuff for us all to do and the caravan was clean, cosy and comfortable.
This caravan is by far the best we have ever stayed in it is right by the mash n barrel and convenience shop.
Good roomy caravan in a location that is ideal for amenities of the site and the various coastal towns and the Broads. To be given a higher rating there would need to be a step change to the overall cleanliness of the caravan and bedding.
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Really nice caravan in a wonderful area. Service was great and the caravan more than met the expectations, 10/10 would stay again.