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“Enjoyable Stay -recommended”
Review of The Park Royal

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The Park Royal
Ranked #1 of 3 Hotels in Stretton
Certificate of Excellence
Reviewed 26 February 2012

This was my second spa break at this hotel, my first was 15 months ago. I had a very enjoyable break then, the food, service and facilities were all very good. I am pleased to say that again it was a very enjoyable experience and I was again impressed by the cleanliness of the hotel, the food and the customer service

  • Stayed: February 2012, travelled with friends
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Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGallon_General_Mgr, General Manager at The Park Royal, responded to this reviewResponded 5 March 2012

Dear Susan H,
Thank you for your review after your recent Spa break. We are delighted to read that you enjoyed Park Royal Hotel experience - our staff were also very happy to read your comments about the fantastic service you received. We have 21 Q Hotels across the UK, all with a wide range of facilities and all offering the same high quality service and standards. Please visit our Q Hotels website for more information and for the latest fantastic offers. We hope to welcome you back to The Park Royal Hotel soon.

Kind Regards,
Paul Gallon
General Manager

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1,220 - 1,224 of 1,506 reviews

Reviewed 24 February 2012

This was about the 10th time we have stayed at the same hotel. Every time the service, rooms and hotel itself are fantastic - and this time was no exception. From the moment you arrive they treat you great. The rooms are immaculate - always clean, tidy and very spacious. There is free wireless internet throughout the hotel.
If you are looking for somewhere to stay within half hour of Liverpool, Manchester, Chester and surrounding areas - then this is definately the place to stay

  • Stayed: February 2012, travelled as a couple
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Thank nuge11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGallon_General_Mgr, General Manager at The Park Royal, responded to this reviewResponded 5 March 2012

Dear Nuge11
Thank you for taking the time to leave a review of our hotel and we are delighted that you had a fantastic stay. Thank you for your lovely comments about our bedrooms – our Housekeeping team were especially pleased. We are glad you made use of our Wi-Fi, which is complimentary for guests throughout all QHotels. As a regular guest to The Park Royal Hotel, have you considered joining our Breakaway Club as our members receive special unique offers all year round for all 21 Q Hotels. We hope to welcome you back to The Park Royal Hotel soon.
Kind Regards,
Paul Gallon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

This is the third time my wife and myself have stayed at the Park Royal. We upgraded this time to a Q Star room. The room was excellent and worth the extra we paid, very quite and comfortable. We have stayed in a few Q hotels being members of the breakaway club, and I can say that the staff at the park Royal are a credit to the company.

The hotel was very busy but the restaurant staff did a wonderful job in managing the numbers. The food was very good and very well presented although we thought that our first night dinner was the better or the two nights probably due to numbers.

We used the leisure facilities which were very good, the only negative I could raise would be that the steam room is in need of a revamp.

All in all we had another very pleasant stay, so much so we have booked to take our grandchildren on Easter Sunday for a short break. Many thanks to all the staff

  • Stayed: February 2012, travelled as a couple
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Thank stejudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGallon_General_Mgr, General Manager at The Park Royal, responded to this reviewResponded 23 February 2012

Dear Stejudy,

Thank you for taking time to leave a review after your stay. We are delighted that you upgraded to one of our fantastic Q Star bedrooms and that you enjoyed your meal in our Restaurant. We are sorry that our steam room did not meet your expectations, but are glad that you enjoyed using the rest of our facilities. We are happy to read that you will be returning to us at Easter – why not book a table in our Restaurant for our superb Easter Sunday lunch? We look forward to welcoming you back to the Hotel in April.

Kind regards,
Paul Gallon
General Manager

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Reviewed 21 February 2012

My husband and I are members of the Breakaway Club which is a really excellent way of having some well priced short breaks around the country in Q hotels. Our room was very well appointed and the food in the restaurant very good indeed. My small criticism would be that some of the waiting staff were not observing the restaurant as well as they might and we waited quite a while to be noticed BUT the restarant manager was quick to pick up our slight irritation and looked after us for the rest of our stay. The facilities are very comfortable and we enjoyed a very relaxing break - many thanks to all the staff who were always pleasant and helpful.

Room Tip: Room 124 is lovely!!!
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  • Stayed: February 2012, travelled as a couple
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Thank REVFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGallon_General_Mgr, General Manager at The Park Royal, responded to this reviewResponded 23 February 2012

Dear REVFS,
Thank you for your review and we are glad to read that you had a lovely break with us and we are delighted that your bedroom and facilities provided you with a comfortable, relaxing break. We are sorry to read your comments regarding some of our staff in the Restaurant, but we are glad that the Restaurant Manager was able to rectify this for you on the night. As members of our fantastic Breakaway Club, we will look forward to welcoming you back to the Hotel again soon.

Kind regards,
Paul Gallon
General Manager

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Reviewed 21 February 2012

Spent Q Hotels "Breakaway Club" weekend away at a very reasonable price.I will comment on the downside first.The bar lounge is in desperate need of an uplift.Stained sofas and sagging cushions in a very dark atmosphere.Torn upholstery and dated decor.Now for the best bits.Our room was spotless on the ground floor.We stayed DB&B and the food and service was the best we had ever had.The hotel was very busy,yet the staff were extremely efficient.The evening meals were superb and we were given £26 per head towards our 3 course meal in our deal.We chose different courses each night and the food was very "High Standard" (Thank you Chef).The breakfast(Self Service)is awesome.A member of staff was constantly replacing empty dishes of bacon,eggs,sausages,mushrooms etc It just went on and on.There was continental breakfast,croissants,muffins,ham,cheese,cereals,fruit,nuts,toast,jams and marmalade.I can only say that it was "The Best".We have stayed at numerous hotels where you are served breakfast on a plate or joined a queue to be served a rasher of bacon and a fried egg floating in fat.No We dont weigh 20stone and our weekend wasnt all about food.Stockton Heath nearby is a lovely place to have a browse and "The London Bridge" pub is worthy of a pint.Warrington is great for shopping and there are loads of great walks in the area.Look at all of the leaflets in Reception.A great place to stay and judging by the amount of patrons that were there on our weekend away,I would say that others agree.

Room Tip: Ground floor great if you want to be close to the pool and spa.
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  • Stayed: February 2012, travelled as a couple
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1  Thank kerr1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGallon_General_Mgr, General Manager at The Park Royal, responded to this reviewResponded 23 February 2012

Dear Kerr1956,
Thank you for taking the time to leave a review of our hotel and we are happy to read that you thoroughly enjoyed your dining experiences in our fantastic Restaurant for your evening meal and for breakfast - our team of Chefs were delighted to read your feedback. As you discovered, there are lots of different places nearby for you to explore during your visit to the hotel. We are sorry to read your comments regarding the décor in our Lounge Bar. Guest feedback is very important for us to review how we run the hotel and how we can improve for future guests, so I thank you for taking the time to share your constructive comments. We do hope that this doesn’t put you off using us again and hope to welcome you back to the Hotel soon.
Kind regards

Paul Gallon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park Royal

Address: Stretton Road, Stretton, Warrington WA4 4NS, England
Region: United Kingdom > England > Cheshire > Warrington > Stretton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Stretton
Price Range: $127 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Park Royal 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Park Royal, set in beautiful Cheshire Countryside yet easily accessible to motorway links, is the ideal location for a leisurely weekend or business trip. Ideally located to visit many of the North West attractions, or as a stop over on your way to the North or South. Our friendly team will ensure that you stay is everything you are looking for, our team of Chefs will provide excellent quisine and our spa therapists can pamper you to perfection. ... more   less 
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Also Known As:
The Park Royal Hotel Stretton
Park Royal Warrington
Hotel Park Royal
Park Royal Hotel Warrington
The Park Royal Warrington/Stretton

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