Again we arrived after midnight and the staff was quick to check us in. I'm so amazed how thorough this young man adjusted my reservations when staying a day less. He asked if there was a problem with the hotel and if he could do anything to make things right. I assured him it was due to us making a pit stop to visit other family members before they were leaving for their vacation.
I'm writing this because the young man ASKED us if everything was alright and also wanted to make things better BEFORE knowing why we made our stay a day less.
Thank you for you!
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